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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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March 14, 2021

Everyone was friendly and listened to my concerns. I had a convenient appointment. The dealership was very clean, and they have a pleasant wait area. More

by MPITZE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
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Mar 16, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon MPITZE001. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your recent visit. I am pleased to hear that Victor was able to properly and thoroughly address all your concerns to your complete satisfaction. We appreciate your loyalty and hope to see you again soon. Have a great day.

March 14, 2021

Had some accessories installed. They installed a factory remote starter and a new upgraded heated steering wheel. I was provided with a new Acura TLX loaner car at no charge. They did everything that they p More

by DJRIIPINEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
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Mar 16, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon DJRIIPINEN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru Acura. Thank you for your review! Glad to hear that your visit greatly exceeded your expectations. We appreciate your business and look forward to working with you again soon. Have a great day.

March 13, 2021

I had a routine oil change and the service was quick and convenient. Staff were very friendly and new building is really nice. Will return. More

by CZECH2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Report | Print
Mar 16, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon CZECH2021. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Happy to hear that your visit went very well and in a timely fashion. We appreciate your loyalty and look forward to seeing you soon for your next servicing needs. Have a fantastic day.

March 13, 2021

Your service crew are professional and informative. Always pleasant to come in. Love your new building! The granola bar was delicious. Thank you for the snacks. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo and Jacob
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Mar 16, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Lisa. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your recent visit. Great to hear your visit met your expectations! We appreciate your business and look forward to seeing you again soon for your next servicing needs. Have a wonderful day.

March 12, 2021

Work was completed on time and at the estimated cost. Mr. Dao was very helpful and explained the service and what was found. Please keep up the great work! More

by mtgoodlund1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon mtgoodlund1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your experience with Michael Dao. Pleased to hear he provided you with nothing short of an excellent service experience. We appreciate your loyalty and look forward to seeing you again soon. Have a great day.

March 12, 2021

Great service and fast. That is it. Great service and did not take long to get in and out through the accrealation lane. Thanks, Mike. More

by LYNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Lynette. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review in regard to your recent visit to our new Subaru facility. Very delighted to hear that Michael provided a stellar and timely experience while you were in. We appreciate your support and hope to see you again soon for your next servicing needs. Have a great weekend.

March 12, 2021

My vehicle just turned 100K and I have had all my service done here over it’s life, I wouldn’t trust it with anyone else! This visit was excellent like all the rest, nice job Alex and Steve!!! More

by wagster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve the mechanic
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Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning wagster1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura. Thank you for your review in regard to your recent service experience with Alex and Steve. Happy to hear you’ve had nothing short of extraordinary experiences with their partnership over the years! We appreciate your long-time support and look forward to bringing you many more years of quality service. Have a wonderful weekend.

March 11, 2021

You folks are now head and shoulders above what it used to be a few years ago. Top notch customer service now. You're obviously making a big effort to treat customers well. Thanks! More

by JFruetel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning JFruetel. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review and feedback about how we have since improved! Glad to hear everything went well. We couldn’t have made the new processes possible without our wonderful client’s support and feedback over the years. Your satisfaction is wholly important to us and look forward to providing many more years of excellent service. Have a wonderful weekend.

March 11, 2021

I went to Acura first not knowing Subaru location moved. was politely redirected. Great service, friendly staff, professional, knowledgeable and eta for the service was right on. Kept me in the loop with ea More

by trsorenson0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning trsorenson0302. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Glad to hear that you were able to find our new location and had an outstanding experience in the new facility. We appreciate your business and hope to work with you again soon for your next servicing needs. Have a fantastic weekend.

March 11, 2021

Great service and fast. That is it. Great service and did not take long to get in and out through the accrealation lane. Thanks Rob More

by kochrj24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Report | Print
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning kochrj24. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura. Thank you for your review about your experience in our Accelerated Service lane. Very happy to hear your experience went to your complete satisfaction. We appreciate your support and look forward to working with you again soon. Have a great weekend.

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