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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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March 05, 2021

I am always treated well the staff is courteous they keep me informed about the progress of the service being done to my car and good snacks More

by RJSJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon RJSJ. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Very glad to hear that your visit was completed flawlessly! We look forward to working with you again soon for your next servicing needs. Have a wonderful day.

March 04, 2021

Very helpful and keep customer aware of how the service is going. Work is always completed on time. They don’t try to sell you more than you came in for. More

by vdperlbachs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon vdperlbachs. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review! Great to hear your service was completed in a timely manner to your complete satisfaction. We appreciate your business and look forward to seeing you again soon. Have a great day.

March 04, 2021

All of my past service experiences have been excellent. My most recent service experience was exceptional. Tyler was proactive in his response to the problem, and was a terrific advocate. The outcome wa More

by JeffG
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi JeffG. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for the wholesome review about your overall experiences here with us! Very pleased to hear that Tyler’s efforts ensured your satisfaction with your visit. We appreciate the support and hope to provide the same quality experience for you in our new Subaru building. Have a wonderful day.

March 04, 2021

Excellent service provided by Alex. The work as performed in the service window quoted. The service department runs like a well oiled machine. Thanks everyone! More

by pdwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi pdwili. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura. Thank your for your kind review in regard to your experience with Alex! Glad to hear your service was completed in a timely manner and I really like the metaphor about our department—very clever and fitting! Your business is very much appreciated and we look forward to working with you again soon. Have a lovely day.

March 04, 2021

My car currently has 97,000 miles on it. I have taken my car to Bloomington Subaru ever since I bought it brand new. Their service team is always conscientious, quality oriented, and they try to be most he More

by mncarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron K. , Amy Anderson, Nhu Le
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi mncarguy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your overall experience with us! Happy to hear you have been receiving quality service from the moment you purchased your vehicle. Your loyalty means a lot to us and we hope to see you again soon in our new Subaru building. Have a great day.

March 04, 2021

My first visit for service on my 2020 Impreza. Was so great pulling in and they already knew who I was and about my maintenance contract before even getting out of the car. Friendly and thorough staff. L More

by FREETHINKERTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon FREETHINKERTOM. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for taking the time to review your very first service visit for your 2020 Subaru Impreza. Happy to hear that everything went well and they provided a thoroughly informative experience. We appreciate your business and hope to see you again soon in our new Subaru building. Have a great day.

March 04, 2021

Bloomington Subaru consistently provides world class service. From the Service Managers to the quality of work by the mechanics. I’ve never been disappointed. In fact, I’ve purchased 8 Subaru‘a from thi More

by MTHACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi MTHACHER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your kind review! We absolutely appreciate your long-term business and loyalty. Very happy to hear that we have provided nothing short of extraordinary service for you the past 24 years. We look forward to seeing you again soon for your next servicing needs in our new Subaru building. Have a wonderful day.

March 03, 2021

This was a pleasant experience and dealing with Shawn Cain was a delight. I appreciated the surroundings and the plug-in for my electronics. The time for the procedure was less than I had expected. Go More

by PHILSCHILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi PHILSCHILLER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. I am pleased to hear Shawn Cain provided you with nothing short of a spectacular service experience! We appreciate your support and look forward to providing the same quality of service for you in our new Subaru building. Have a wonderful day.

March 03, 2021

I brought my car in since it was due for maintenance, and the person who was helping me he was very kind and friendly. It was good customer service. More

by JKONG59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi JKONG59. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura. Thank you for taking the time to leave a review about your experience with Randy Larsen! Fantastic to hear he was accommodating to your needs and provided a great experience while you were in. Your patronage is very much appreciated. We look forward to seeing you again soon. Have a great day.

March 03, 2021

Great service and supportAddressed all my concerns about Great service and support Addressed all my concerns about the vehicle I am looking forward to the new service center they are building I would advi More

by Gregor32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi Gregor32. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your feedback and review about your recent visit. Glad to hear Tyler provided an exemplary experience for you. We appreciate your input about this new system and will pass this suggestion along to our district managers! Your business is very much appreciated and we look forward to seeing you again soon in our new Subaru building. Have a great day.

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