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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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February 22, 2021

Great and very pleased, been with the them for over 10 coming on my 5th new Acura Kris Lamere go to guy! Will help you! More

by PETENGUYEN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris LaMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nhu Le
Feb 24, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon PETENGUYEN05. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Happy to hear you have been very pleased about your overall experiences here with both departments. Your long-term patronage is truly invaluable. We look forward to seeing you soon for your next servicing needs. Have a great day.

February 21, 2021

I bought my Subaru here over five years ago and have been coming here for service since then — couldn’t be happier with everyone I’ve been in contact with. More

by dil952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I recognize many of the above folks.
Feb 24, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon dil952. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your overall experiences here! Thrilled to hear you have received nothing short of stellar service. We appreciate your loyalty and hope to see you again soon in our new Subaru building for your next servicing needs. Have a great day.

February 21, 2021

I have always been treated with the utmost courtesy at Bloomington Acura and Subaru. They kept me informed as to how my service was going and when to expect them to be done. Andrew even called my insuranc More

by CCARNOLD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Feb 24, 2021 -

Luther Bloomington Acura Subaru responded

Hi CCARNOLD2. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit. So grateful to hear that Andrew Larson took great care of you and provided a thorough service experience for you from start to finish. We appreciate your support and hope to see you again soon for your next servicing needs. Have a wonderful day.

February 21, 2021

very attentive staff, clean, honest friendly dealership. convenient location. I know many people that bought and service their car at this location overall excellent service all around. More

by Northstar1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Feb 24, 2021 -

Luther Bloomington Acura Subaru responded

Hi Northstar1208. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear you are completely satisfied with your experiences here! We hope to see you again soon for your next servicing needs. Have a wonderful day.

February 21, 2021

I have had a few different issues going on with my car, so have had to visit the service department a few times close together. Each time, the customer service has been excellent. Communication is approp More

by JeffG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon JGROTHE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit with Tyler Newstrom. I am very happy to hear that Tyler has provided nothing short of an extraordinary experience for you each time you are in. We sincerely appreciate the kind and thoughtful feedback and surely hope to see you again for your next servicing needs in our new Subaru building. Have a fantastic day.

February 20, 2021

Friendly, and listened to me, help me understand what the maintenance item was and how long it would take to take care of the item. More

by TGAWTRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reinan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi TGAWTRY. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent service experience. I am very happy to hear you were well taken care of during the visit to your complete satisfaction. We appreciate your loyalty and hope to see you again soon for your next servicing needs. Have a fantastic day.

February 20, 2021

I took my Subaru in for a software update/reprogramming. Everyone was very kind and respectful giving me all the specific information that I required. I was very happy with the experience. More

by Pat's Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Pat’s Ford. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that everything went well and you had a positive experience. Your patronage is appreciate and we surely look forward to seeing you again! Have a wonderful day.

February 20, 2021

Mitch is always very helpful in handling questions and giving guidance about the maintenance of my Forester XT. He takes a personal interest and knows my vehicle very well. More

by SING-GOERTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch Rose
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon SING-GOERTZ. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your service experience with Mitch Rose. I absolutely agree that Mitch is very well-versed with his expertise in the Subaru brand. He is an asset to our company and we are very lucky to have him on our team. We appreciate your loyalty and hope to see you again soon for your next servicing needs. Have a great day.

February 20, 2021

work done correctly and on time. I appreciate the reminders about the service date and the communication during the service process. Overall a good experience. More

by JULIBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi JULIBER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Happy to hear that your expectations were met accordingly to your needs and you are satisfied. We appreciate your support and hope to see you again soon for your next servicing needs. Have a wonderful day.

February 18, 2021

Good communication during service process. I appreciated the thorough outline, clear estimates, reported areas to be aware of, and general attitude and effort of everyone. More

by podegaard05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi podegaard05. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit. Very happy to hear you had a wonderful interaction with the staff and your service was completed with ease. We appreciate your patronage and surely hope to see you again soon for your next servicing needs. Have a wonderful day.

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