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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
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January 18, 2021
Service a little slow, but not bad. They inspected air filter and cabin air filter, and wanted $100 to replace them. I refused, then did it myself for $32. filter and cabin air filter, and wanted $100 to replace them. I refused, then did it myself for $32. More
by MODELA1930
Verified CustomerEmployees Worked With
January 18, 2021
I had a flat tire, got it to Bloomington Subaru. Quick and easy, got my car rear tire fixed. Really appreciate the customer service here. It was a five star experience. and easy, got my car rear tire fixed. Really appreciate the customer service here. It was a five star experience. More
by mahesh
January 18, 2021
Scheduled much sooner than expected and work needed was identified and briefed to me efficiently. Work was completed in the time frame projected and at less cost than originally estimated. Love this deal identified and briefed to me efficiently. Work was completed in the time frame projected and at less cost than originally estimated. Love this dealership and staff. More
by rdcjmiller
Employees Worked With
Victor Flores
January 17, 2021
Our service advisor was great but very disappointed to get home to find they failed to put the air filter back together and left it all loose under the hood. get home to find they failed to put the air filter back together and left it all loose under the hood. More
by Dunn4riverfalls
Employees Worked With
Marisa Karoff
January 17, 2021
You have been very helpful and I appreciate the service and friendly staff. Will continue to use Bloomington Acura/ Subaru for the foreseeable future. Thanks and peace out. and friendly staff. Will continue to use Bloomington Acura/ Subaru for the foreseeable future. Thanks and peace out. More
by Murylolson
Employees Worked With
SkyLynn Dunkley
January 17, 2021
Some people are responsive and others are not. No one seems to be on the same page. Whoever wiped down my car left streak and water marks all over my interior. The mechanic was late for work. I sat for 2 seems to be on the same page. Whoever wiped down my car left streak and water marks all over my interior. The mechanic was late for work. I sat for 20 minutes waiting for Victor to talk to me as my ride waited outside and he never did come to talk to me. When I checked out no one could find my paperwork. This dealership has really gone down the drain this year. More
by aimjohn
Employees Worked With
Marisa Karoff, Victor Flores
January 16, 2021
I took my 2012 Outback in for servicing this week. The experience was great. Mitch was awesome. So friendly and helpful. I got an awesome loaner car which makes me want to get a new Outback! Everything experience was great. Mitch was awesome. So friendly and helpful. I got an awesome loaner car which makes me want to get a new Outback! Everything about this experience was great, as usual . Thank you! More
by rubymullin
January 15, 2021
They did a great job of scheduling, providing me with a rental car, and doing the work we agreed upon. I didn't see one employee with their nose sticking above their mask - they are taking COVID with the rental car, and doing the work we agreed upon. I didn't see one employee with their nose sticking above their mask - they are taking COVID with the seriousness I expect everyone to, but many fail at. More
by curtis.finney
Employees Worked With
Andrew Larson, Victor Flores
January 15, 2021
I was very pleased to have a quick, professional, friendly experience to service my Subaru. I appreciated that 100% of the employees are saw were wearing their masks. Thank you, Michael Dao! friendly experience to service my Subaru. I appreciated that 100% of the employees are saw were wearing their masks. Thank you, Michael Dao! More
by MEYEQU01
Employees Worked With
January 15, 2021
I've been coming here for years and have always been pleased, but Shawn is by far the friendliest and most efficient service rep we have worked with! pleased, but Shawn is by far the friendliest and most efficient service rep we have worked with! More
by rhw6487
Employees Worked With
