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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,939 Reviews
Call Service Center (612) 326-3859

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center

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January 14, 2021

I went in for an oil and filter change. A couple of other issues were found, and they were handledwithout needing a return visit. Good experience. More

by kappel1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Lawrence! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Very glad to hear that your visit went well and that Alex Anderson ensured you received the best care possible and informed you of items in need of attention that could be completed same visit and save you the extra trip. Thank you for your rating and review. Your loyalty and patronage is much appreciated. We look forward to seeing you again for your next servicing needs. Have a splendid weekend and be well.

January 14, 2021

Amazing service department, professional, sincere, and reasonable pricing. Brought my car in for a recall issue. The parts had to be ordered which was done with great speed. The exhaust system needed to More

by Peter Berman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Peter! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Very happy to hear that your exhaust recall visit for your Outback went exceptionally well and with ease. Thank you for taking the time to leave a review and positive rating to reflect your experience. We truly appreciate your loyalty and hope to work with you again soon! Have a wonderful weekend and be well.

Jan 15, 2021 -

Peter Berman responded

Lisa, I’m a diehard fan of Luther Subaru. I’ve been impressed from the first of 3 Subaru Outbacks that we’ve purchased through Edward Kapustin. We traded in two Lexus cars when we moved here from New York. Our dealer there was, we thought, the best ever. That’s until we bought my 2010 Outback. Your service department IS the best. There’s no problems...just challenges that you all solve. Loyal fan.

January 13, 2021

Attentive service and genuine friendliness from EVERY individual I have ever encountered at this dealership.Would never go anywhere else to buy my vehicles! DEALERSHIP TRULY FUNCTIONS AS A TEAM. More

by Dr. Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Rose
Other Employees : Mitch - Service, five stars. Great communication., Amy Anderson, Joe Sorenson
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Dr. Sue. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. I am so proud to hear that you have had nothing short of extraordinary experiences with both of our departments! We genuinely strive to create a positive environment for staff and guests to thrive thanks to the everlasting camaraderie. Your loyalty and support is truly invaluable! We hope to see you soon for your next visit. Have a wonderful weekend and be well.

January 13, 2021

Class act dealership! All the way from purchasing to service! And all through a global pandemic! My first time owning a Subaru and I am sure that it won’t be the last! Thank you all! More

by KATHRYNNELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Stettner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Flores
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Kathryn. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review and rating! We are overjoyed to hear that you thoroughly enjoyed your experiences with both our Sales and Service department. We hope you are enjoying your 2020 Subaru Outback and look forward to bringing many more positive experiences to come. Have a fantastic weekend and be well.

January 13, 2021

Excellent experience. Quick service. Very pleasant employees who know their jobs and made me feel welcome. I enjoyed my experience and will come back. Five stars!!!!! More

by RBIGBIRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff, Nhu Le
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Fantastic to hear that you had an all-around ideal service experience that exceeded your expectations. Thank you for the review and rating! Your patronage is truly invaluable to us and we hope to provide the same level of experience for you next time around. Have a great day and be well.

January 13, 2021

Courteous and efficient on a very busy day, managing to do a repair as well as the expected service (brakes, so not something I wanted to skip). Really appreciated the above and beyond help! More

by beehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your kind review about your recent visit. Glad to hear we were able to provide and deliver the services to your complete satisfaction! We sincerely appreciate your loyalty and support. Hope to see you again soon for your next servicing needs. Have a blessed day and be well.

January 13, 2021

Shawn is very nice friendly young man and very helpful. I would come back and ask for his help in the future Thanks Shawn for your help. More

by Thetran07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning! This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Very happy to hear that you greatly enjoyed working with Shawn Cain. He is an asset to our company and we are very lucky to have him on our team. Thank you for the kind review and ratings! We hope to see you again soon for your next servicing needs. Have a wonderful weekend and be well.

January 13, 2021

Great service and god job in keeping me informed . Was done on time. Access to appointment was in a few days and earlier than I had thought. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
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Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning! This is Lisa Mullenberg, Service Manager of Luther Bloomington Acura Subaru. Wonderful to hear that the service was completed in a timely manner to your satisfaction. If there were any issues with your visit that you would like to further discuss, feel free to reach out to me directly at: lisa.mullenberg@lutherauto.com. Hope to see you again soon for your next servicing needs. Have a nice day and be well.

January 13, 2021

Came in for service left with new tires. Great job by Acura team. Gave me a loaner while they did the work so I did not have to stick around More

by Trent.seaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Report | Print
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Trent. This is Lisa Mullenberg, Service Manager of Luther Bloomington Acura Subaru. Thank you for your kind review about your recent service visit with Nhu Le. Very grateful to hear she was able to further accommodate your transportation needs while we had your vehicle. Hope to see you again soon for your next servicing needs. Have a great weekend and be well.

January 13, 2021

From start to finish, professionalism at all levels. Service lane employees were awesome - friendly and knowledgeable. Receptionist who acted as cashier was exceptional. A pleasant experience all aro More

by WISCONSINFAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Faye! This is Lisa Mullenberg, Service Manager of Luther Bloomington Acura Subaru. Thrilled to hear your service visit went very well! We truly make it a goal to make sure all of our guests are treated with respect and receive the highest quality of care possible. Thank you for your thoughtful review and rating. Hope to see you again very soon. Have a fantastic day and be well.

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