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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,939 Reviews

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center

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December 26, 2020

Service was good.Very friendly. Shawn went above and beyond my expectations. I don't like how much solicitation there has been for me to write a review. Very off-putting. More

by aimjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

Best service department I’ve ever worked with. They are very clear and maintain contact during the entire appointment. Things don’t always goes as planned and they handled that with great concern for the c More

by Jkapellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Jan 11, 2021 -

Luther Bloomington Acura Subaru responded

Thank you for your positive review and feedback! Glad to hear you have thoroughly enjoyed your experiences here at Luther Bloomington Acura Subaru. We hope to see you again soon for your next servicing needs. Take care and be well.

December 24, 2020

Alex Anderson was excellent to work with. He was very thorough and described all maintenance items. He was honest and professional. I will return to Luther Bloomington for all service needs. More

by mbergers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

I was told I would not receive any emails besides service date confirmation and I have gotten multiple emails every week since even after I unsubscribed from them More

by Inoterman
Recommend Dealer
No
Employees Worked With
Jan 07, 2021 -

Luther Bloomington Acura Subaru responded

Hello Mr Noterman, Thank you for contacting us. this is Lisa the service manager at the dealership. Feedback and concerns of our guests are taken very seriously and we put forth our very best to investigate and resolve any issues to maintain customer satisfaction and overall quality of our Service Department. I will remove your email information from our records and contact Subaru of America on your behalf to remove you from their contact list as well. Please feel free to reach out to me directly if you have any questions or concerns. My email address is lisa.mullenberg@lutherauto.com. Take care and be well!

December 24, 2020

Quick response to driving in. On time, done when it said it would be. No pressure for extra services. Appreciate the good customer service as always. More

by PHYLLISP0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
December 24, 2020

I brought my vehicle in to install my hitch and address a few minor service needs. There were a few bumps along the way but the entire team chipped in to complete the job. Thank you! More

by R_RAIKE
Recommend Dealer
Yes
Employees Worked With
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Keehn, Brandal Raymond
December 24, 2020

Victor was outstanding. My poor car was not happy and now it is working great. The bid was clear. The service people were kind. The bonus of a free car wash was a nice surprise. More

by JULESERICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
December 23, 2020

I used the express service and I was in and out within 1 hour 15 mins. Easy and efficient. The waiting area was clean and comfortable. More

by kristina.dreis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
December 23, 2020

Shawn, who checked me in and out, was awesome and very friendly. He was honest in telling me what I needed (and didn't), and even helped me find a discount when I asked about it. Alway a great experience More

by SPEARSON1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Tyler was friendly and thorough in completing the work. I appreciate his attention in taking care of my concerns and ensuring my satisfaction. Thanks for the job well done. More

by CHOGLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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