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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,939 Reviews

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center

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November 15, 2020

Service is alway slow. Went in for an oil change, clock update, and software check, and it took 4.5 hours! They messed up my tire pressure so it’s all out of whack now. Nice workers though. Always excellen More

by Ihaoad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Luther Bloomington Acura Subaru responded

Thank you for contacting us. this is Lisa the service manager at the dealership. Thank you for the 4 star review! Feedback and concerns of our guests are taken very seriously and we put forth our very best to investigate and resolve any issues to maintain customer satisfaction and overall quality of our Service Department. Please feel free to reach out to me directly if you have any questions or concerns. My email address is lisa.mullenberg@lutherauto.com. Take care and be well!

November 14, 2020

Great service, been coming here for years. Appreciate the timely professional customer service and commitment. Work is always top notch and completed on time and accurately. More

by Cdbaddeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Awesome job from Tyler and the whole crew. Service was fast and I was advised of the progress as needed. Great client experience, Thank you for the great job More

by jimsirek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Excellent service! Professional, Friendly, Curteous. Car was serviced quicker than expected and at the end it was wiped with sanitizer. Waiting area was sanitized between the customers More

by liliana_dinca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Very convenient location in Bloomington, pulled right into the garage and was greeted immediately. Plenty of space in the lobby to wait, socially distanced. I waited less time than they estimated I would More

by Andrew A
Recommend Dealer
Yes
Employees Worked With
Can't Remember but they were all great
November 13, 2020

The drop off went smoothly, the work got done, and it was timely. Well done. ' Word Words Wordy Words This still needs me to get to 25 minimum. More

by erik_willer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
November 13, 2020

This dealership went above and beyond to help me out with a brake repair and I appreciated having a loaner car as well. Prices were competitive and customer service was great. More

by Mduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
November 12, 2020

I came in to get an oil change...I have a B1 service code. Customer service was great, but when I came to go home, the B1 service indicator light hadn’t been removed and when they looked at a filter in More

by PBRECKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

Customer service was great but it took over 2 hours to put a new tire on the car. It also cost almost $200. Shawn was great and waiting area was clean and comfortable. More

by lchecky
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

Service was fine, service rep was great. One thing, the service indicator light came on, I called service since the car only had 4000 miles but was one year old. Rep said just use the quick service lane f More

by MGERKEN
Recommend Dealer
Yes
Employees Worked With
Leo
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