Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
Got in a little early and was back out quicker than expected. Service rep was excellent -- kept me updated on problems and progress. expected. Service rep was excellent -- kept me updated on problems and progress. More
Possibly the best auto service I’ve ever had. Car was scanned for alignment as I drove in, saving time. Service advisor noticed I was wearing a mask and put one on without my asking. Service advi Car was scanned for alignment as I drove in, saving time. Service advisor noticed I was wearing a mask and put one on without my asking. Service advisor walked me to the waiting room. Text messages kept me informed about the service status. I brought in the car for headlight replacement but the service technician also did a multipoint inspection at no cost. I got a text with a video showing the components that were checked, while the tech described what he saw and how he evaluated each item. The Service Advisor kept me informed at the same time. Great combination of technology and human service. At the end, the service advisor walked me to my car instead of just pointing toward the parking lot. The attention to detail was excellent. More
As always I am happy to bring my MDX to your shop for my satisfaction. satisfaction. More
It was super easy to schedule the appointment and they communicated their findings before they did any work that wasn’t planned. I loved the video showing the issues they recommended fixing. All services communicated their findings before they did any work that wasn’t planned. I loved the video showing the issues they recommended fixing. All services were completed when promised More
Pretty fast oil change and full inspection. The representative was very friendly. He made sure that my car was under the gold plan. The representative was very friendly. He made sure that my car was under the gold plan. More
I've always received great service here on my Subaru Legacy. The communication is always great and any issues always fixed and corrected. The inspection report at the end always outlines potential fut Legacy. The communication is always great and any issues always fixed and corrected. The inspection report at the end always outlines potential future items which may need attention. Because of the great service, I will be looking to purchase my next Subaru here. More
Very clean and well organized. The people in service who helped me were awesome. The work they promised got completed on time. The people in service who helped me were awesome. The work they promised got completed on time. More
Extremely kind and professional. Goes above and beyond the expected customer service interactions. Feels like I M remembered from previous visits. Goes above and beyond the expected customer service interactions. Feels like I M remembered from previous visits. More
The team inspected my car, diagnosed it promptly, gave me a great (new) loaner, then fixed my car for less than I expected. The team was friendly and absolutely interested in making my experience the best. a great (new) loaner, then fixed my car for less than I expected. The team was friendly and absolutely interested in making my experience the best. And it was! More
They were ready for me 5 minutes before my appointment. They were thorough, efficient, and friendly. Communication was excellent, and my car was finished before the time they promised. They were thorough, efficient, and friendly. Communication was excellent, and my car was finished before the time they promised. More