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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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January 24, 2022

I'm not sure who exactly in service worked on my car, but everything from communication to the actual service was top-notch!! More

by Ghostbuster123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Melchior
January 23, 2022

Took a little longer than I expected as I was the first person in the express service, but happily, they fixed a rattling heat shield than another dealership nearby said was impossible. Glad to be on the r More

by RYANPATRICKCOFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2022

Excellent service, facility and very helpful staff. Really glad to have Subaru as my dealer. More

by CLEBERDEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2022

Great communication, fast and friendly service. No likes taking their car in for service but it’s not bad going to Luther Acura. Comfortable waiting room and snacks while you wait. More

by TAMIARVIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
January 22, 2022

Service rep did a great job. The lack of coupons for Bloomington Acura has me looking for different service options going forward More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kaufman
January 22, 2022

Greeted by a knowledgeable and polite service manager. And he was there to interface with me though out the process. I also found the video made by the technician very helpful. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Solid service as always. Good communication from service rep. I like the new video email to see what is happening. More

by BDOUGHERTY612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Exceptional service and advice from Michael Dao, 2nd time he has helped me with my Forrester maintenance. More

by edjohnso15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

brought my Subaru Forester in for for general maintenance and informed the service rep that I was experiencing a problem with a stalling issue that I considered a safety hazard and nothing was done by servic More

by johngail6945
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Leo Alas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Luther Bloomington Acura Subaru responded

Hi John, Thank you for reaching out. I apologize that it was not explained to you came in for your oil change with our express lube department, that unfortunately that type of concern would require a diagnostic service technician look at the vehicle and that it would require an appointment. We would be happy to assist with scheduling the appointment. We will contact you directly to assist you with your vehicle concerns and scheduling options. Thank you!

January 21, 2022

Anthony was very courteous and throughly explained the issues and addressed my concerns very professionally. More

by dfpatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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