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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
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January 06, 2022
I was greeted by Derek in a very "I am here to help you " attitude. He listened to the issue with the Outback, recorded the issues and reviewed with me.After the issue was not detectable, he explained that t attitude. He listened to the issue with the Outback, recorded the issues and reviewed with me.After the issue was not detectable, he explained that they had driven the car twice and scanned the systems, but it did not show up. He did say that there is a recall related to my car with the transmission that will result in a recall, but Subaru has not stated when owners will be notified. Thanks, Derek, for your commitment to ensuring I was fully informed. in assuring my issue was thoroughly investigated More
by akelly6
Verified CustomerEmployees Worked With
January 06, 2022
Excellent customer service and the staff is friendly and very welcoming! Took time to explain what was need in my car very welcoming! Took time to explain what was need in my car More
by Dee
Employees Worked With
January 06, 2022
I was greeted with a smile, kept up-to-date on the service, and was on my way in under an hour in a clean car. Terrific service by a professional group of people. service, and was on my way in under an hour in a clean car. Terrific service by a professional group of people. More
by BJBEHR
Employees Worked With
January 06, 2022
Impressed with the Bloomington Subaru facility and especially the video sharing detail of my car by the service department especially the video sharing detail of my car by the service department More
by jaymz
January 06, 2022
My service appointment date and time was convenient and my car was ready in under 2 hours my car was ready in under 2 hours More
by JESSICA.LINZEY
Employees Worked With
January 05, 2022
Alex Anderson was great! Appreciate his knowledge of Acura’s and willingness to go the extra mile. Acura’s and willingness to go the extra mile. More
by norseproperty
Employees Worked With
January 05, 2022
Great service. Got in quickly with Michael Dao.Video by Great service. Got in quickly with Michael Dao. Video by service technician of his description of my car and the service needed. Very helpful. Great service. Got in quickly with Michael Dao. Video by service technician of his description of my car and the service needed. Very helpful. More
by walke009
Employees Worked With
January 05, 2022
Friendly, helpful, and quick service! Scott is the best! And they made it worry-free with a contactless option. And they made it worry-free with a contactless option. More
by jennywoodsscholtes
Employees Worked With
January 05, 2022
I didn’t have an appt and stopped in to have my coolant container checked for a leak. I was behind on my oil change so asked if they had time to do that too - which they did. I got several text updates, a container checked for a leak. I was behind on my oil change so asked if they had time to do that too - which they did. I got several text updates, a video, and a car wash - all while I waited in a comfortable space with WiFi, tv, beverages and snacks. I even had a conversation with Noah who sold me my car in 2019. All of this happened in an hour and a half. Great service and great people! More
by SJENRIGHT
