Luther Bloomington Hyundai

Very good experience buying a used Mercury Milan. Sales people were friendly and helpful. Didn’t feel pushed into buying the car and we walked out with what we felt was a good deal. people were friendly and helpful. Didn’t feel pushed into buying the car and we walked out with what we felt was a good deal. More

Friendly staff. Nice environment. Finished their work as promised. Please keeping up the good work. I will be back and bring more friends too. Good job. promised. Please keeping up the good work. I will be back and bring more friends too. Good job. More

The dealership went above and beyond to help me figure out what was wrong with the car. They teat drove the car to make sure when fixed and informed with every step. out what was wrong with the car. They teat drove the car to make sure when fixed and informed with every step. More

Great service, got me in quickly, set up with a rental and on my way. Good communication to keep me posted on the status of my truck. and on my way. Good communication to keep me posted on the status of my truck. More

They all worked very hard to get me into a lease I could afford (Manager, finance manager and salesman Ben). I was treated as if I was the most important potential buyer in the building! afford (Manager, finance manager and salesman Ben). I was treated as if I was the most important potential buyer in the building! More

I'm always satisfied with results, quality of work and customer service with Luther Bloomington Hyundai. Great communication and prices are fair. Great people to work with! customer service with Luther Bloomington Hyundai. Great communication and prices are fair. Great people to work with! More

This dealership should be avoided at all costs. The customer service is terrible. They have no regard for their customers at all. Vehicles are damaged by their service department and management is more customer service is terrible. They have no regard for their customers at all. Vehicles are damaged by their service department and management is more than hesitant to correct. The sales representatives and finance department are misleading and write “nothing promised or implied” on the “we owe” sheets of their contracts, even when they agree to correcting items. The classic term “shady” definitely applies. I have driven a Hyundai my entire life and my multiple experiences at this dealership have left me going to a different Luther dealership where they helped me get out my vehicle. This staff is not courteous, unprofessional, deceptive, and downright unhelpful - these traits are only amplified when they are busy. Highly recommend avoiding this dealership and especially avoiding Hector in their Sales Department and the woman in the Finance Department (whose name I cannot recall). More

As usual, the service was excellent. The young man who picked up our car was most gracious. The people I talked to in the service department were very nice. The car was returned on time. Since I did no picked up our car was most gracious. The people I talked to in the service department were very nice. The car was returned on time. Since I did not drive over, I did not have any personal contact with anyone. More

I asked for a tire rotation with a brake check while the tires were off. I was charged but then told that I needed new tires. I purchased new tires and left thinking my tires had been rotated. When I came b tires were off. I was charged but then told that I needed new tires. I purchased new tires and left thinking my tires had been rotated. When I came back the next day to get my new tires put on, I asked why they rotated the tires if they were going to recommend new tires. I was told that they hadn’t rotate the tires but still charged me for taking tires off to check the brakes. First, that is not what I was led to believe the day before, and second, if asked I would have not paid for the brake check if the tires were going to be replaced right away and could be checked at that time. When purchasing the tires, I was also told that the person helping me wouldn’t get me additional data on comparing the tire options. I was leaving on a trip, so I proceeded, but I did not feel any sense of transparency in the process. The only saving face is that I like how the tires drive. More

Quality work for service. Thanks to everyone who worked on the car. Thanks to Hector for getting the info we requested. Will be getting back to him in a week or so. on the car. Thanks to Hector for getting the info we requested. Will be getting back to him in a week or so. More