Luther Bloomington Hyundai

I went in to purchase a new car. I had done some research online and decided the Hyundai Accent was the one for me. I was helped immediately, and treated with respect and courtesy. There were no high pressur online and decided the Hyundai Accent was the one for me. I was helped immediately, and treated with respect and courtesy. There were no high pressure sales tactics, and all my anxieties were put to rest as soon as the process started. Everyone there was helpful, friendly and knowledgeable. More

I leased a new car from Tracy about three years ago, and was very happy with the experience. My roommate and I needed a second car, so we talked to him and explained what we were looking for. We wanted a ca was very happy with the experience. My roommate and I needed a second car, so we talked to him and explained what we were looking for. We wanted a car that was able to drive well in the snow, so we were mainly looking at 4wd SUVs. All of the ones we were looking at were fairly expensive though, and the gas mileage was a lot lower than our current car. He spent a lot of time with us going over all the cars we were interested in, and showing us us exactly how much they would cost each month. When none of them were ending up in our price range, he suggested that we could still get a regular car with good winter driving by getting a larger/heavier car like the Sonata. Plus, there was a hybrid model with great gas mileage. He took us out on a test drive during a snowstorm so we could see how well it handled in the snow, and he was right. It handled very well. We decided to get the car, but wanted it in a color they didn't have at their dealership. Tracy could tell how much we loved the color, so he found the only one still available in the metro area, and had it driven over that day so we could buy it. Even after we bought the car, he spent over an hour going over all the features with us and making sure we were happy with everything. More

We bought a new Hyundai Santa Fe in 2012 and have had all our service done at Luther Hyundai. It is my wife's vehicle and she always feels great on how they treat her. They provide great service and the enti our service done at Luther Hyundai. It is my wife's vehicle and she always feels great on how they treat her. They provide great service and the entire dealership is run very well. We are buying a car to replace a Pontiac Vibe and will purchase a 2014 Elantra GT this year from Luther Hyundai. I would highly recommend and have to anyone looking for a place to have a great experience and a long term relationship. More

From the moment I walked in the door, until I left with my car, Paul Licalzi was on top of things and made sure I was satisfied with the car, the financing, and that I was comfortable while I waited. He ev my car, Paul Licalzi was on top of things and made sure I was satisfied with the car, the financing, and that I was comfortable while I waited. He even drove a replacement wiper blade all the way to Saint Paul to put it in place because they didn't have one in stock the evening I was in the store. Great service, great deals, great used cars. More

Tried to have us pay for things that were covered 100 percent by our warranty, lack customer service and have very bad communication skills! Would not go back or recommend! percent by our warranty, lack customer service and have very bad communication skills! Would not go back or recommend! More

Tracy was so great to deal with. He showed me all the options on my new vehicle and did not rush me through the process. I had previously used Luther for an oil change on my old Tucson and that experienc options on my new vehicle and did not rush me through the process. I had previously used Luther for an oil change on my old Tucson and that experience was so great. When my broker dealer told me he found a new 2014 for me and it was at Luther I was thrilled. Their service department is one of the best. When I took my old Tucson in for oil change there was no pressure to buy any additional services on the vehicle as did my previous dealer that I went to. Great work and would purchase again from them!! More

I brought my car in today to have the oil change, and the remote start and key fobs looked at as neither were working properly. I dropped it off in the morning, picked up a rental and was called in the after remote start and key fobs looked at as neither were working properly. I dropped it off in the morning, picked up a rental and was called in the afternoon about the status of the car. Everything was fixed, remote start was in safe mode and key fobs needed replacement batteries. I went during my lunch hour to pick up the car and that's when all xxxx broke loose. Normally in the past, my experience at this dealership is great. Everyone is on point, service is fast and efficient. However, this time, not only did I wait in the customer service office for 30 minutes, AFTER I was told my car was ready, no one was able to locate my second key fob or my even my car. At one point, the car was inside the service center, and then it was no where to be found. It seemed like there was really awful communication between the customer service reps and the mechanics. One of the mechanics walked in and said "what's this missing key fob I keep hearing about?" Really? That's not professional at all. If you're going to say things like that, say them where the customer CAN'T hear you, duh. Unfortunately, I was not impressed with the service today. I would still recommend this dealership because I've had very positive experiences in the past. Hopefully this was just a hiccup. More

I sent in with my 2011 Santa Fe for regular service, which is always handled quickly and efficiently. While waiting a walked the floor and was drawn to the new 2014 Santa Fe Sport. Not really looking which is always handled quickly and efficiently. While waiting a walked the floor and was drawn to the new 2014 Santa Fe Sport. Not really looking to buy, I ask Brandon for help to see what the trade value of the current car would be. The trade in was a fair price and the discount off of MSRP from the 2014 was reasonable so I upgraded to the 2014. Overall I was impressed with the process from service to sales to financing and would recommend the dealer to anyone looking at a Hyundai. Really good value for the price and the warranty really can't be beat in this market. I will now go back to Brandon for a second car for my college aged daughter. More

Friendly staff, courteous, and listened to my concerns. Brought my 2012 Sonata SE in for a warranty repair and it went very well. Service advisor mentioned a couple of additional services they could pefor Brought my 2012 Sonata SE in for a warranty repair and it went very well. Service advisor mentioned a couple of additional services they could peform (for a cost) but did not push anything on me. More

I had by far the best experience of any dealer I have been to at Luther Hyundai. I was shopping with my 3 year old in tow and even with that this experience was stress free. The vehicle was in great sh been to at Luther Hyundai. I was shopping with my 3 year old in tow and even with that this experience was stress free. The vehicle was in great shape and was priced very well. Rick was very easy to work with. The facility was very nice and clean. Thank you for my wonderful used vehicle! More