Luther Bloomington Hyundai - Service Center

Had my car towed there, called the next day, got the appointment, went in and paid for the repairs... it was simple. Thank you guys appointment, went in and paid for the repairs... it was simple. Thank you guys More

Great service. They were attentive and very polite. They cared about my concerns. I will continue to take my car to this dealership in the future. cared about my concerns. I will continue to take my car to this dealership in the future. More

After several attempt the car will be good condition. We’ll see a couple weeks because I’m driving once a week less than 5 miles. We’ll see a couple weeks because I’m driving once a week less than 5 miles. More

Friendly staff, reliable service. I trust the service department with my vehicle. Also there is a clean and comfortable waiting area to pass the time. department with my vehicle. Also there is a clean and comfortable waiting area to pass the time. More

They are just wonderful. I get the best customer service whenever I go there. Even the waiting area is great. Plus, whenever I come to the dealership for service maintenance I trust them. whenever I go there. Even the waiting area is great. Plus, whenever I come to the dealership for service maintenance I trust them. More

Made sure to get me the right package that took care of my issues. Set it up online which made it easy and able to explain my issues. my issues. Set it up online which made it easy and able to explain my issues. More

Although service department staff is friendly, there are specific examples where that friendliness very inconsistently translates to performance competence. A glass repair visit was wasted because service f specific examples where that friendliness very inconsistently translates to performance competence. A glass repair visit was wasted because service failed to verify inspect glass condition before they had me deliver my car. Service failed to diagnose the audible fault on two separate service visits before my recommendation led them to an approach that helped identify the audible failure mode I described. They replaced a clockspring twice before finally deciding to order and replace the entire air bag assembly. They mis calculated the delivery time for that assembly by 5 business days. Service Manager was very inaccessible. She never returned a telephone inquiry with a call. Assume she resisted any personal interaction despite the fact that my vehicle was in their care for nearly three weeks. This was a new and high end vehicle that had a design flaw that was exacerbated by a lack of service department expertise. Not their finest hour. I cringe at the prospect of needing anything other than that service department's very routine assistance in the future. More

A job done up to and exceeding expectations and standards. Thanks be unto you for timely service and friendly demeanor. Thank you again. Go Vikings standards. Thanks be unto you for timely service and friendly demeanor. Thank you again. Go Vikings More

Low trust. Was told that 2 of my tires were 3/32” or less. Cost quoted was $780 for 2 new tires, which were a different model than what were on car. Never a good idea to run different kinds of tire, but less. Cost quoted was $780 for 2 new tires, which were a different model than what were on car. Never a good idea to run different kinds of tire, but they lobbed this out to me. Declined service and took car into tire place. They measured 5/32” on both tires. Cost much less. Tires only 2 years old and were in to Luther for rotation 3 times. Really wonder if they were properly rotated. I will be looking for a new place for maintenance service. More

Great service experience! Mark Leitizio kept me informed of all of the work that was being done and asked additional questions about the problems I was having. The work was excellent and done on time. of all of the work that was being done and asked additional questions about the problems I was having. The work was excellent and done on time. More