Luther Bloomington Hyundai - Service Center

The 30 mile drive to service my 2019 Hyundai Tuscan is absolutely worth it! The customer service is absolutely wonderful. I’d like to acknowledge Dave and Nancy in the service department; both were person absolutely worth it! The customer service is absolutely wonderful. I’d like to acknowledge Dave and Nancy in the service department; both were personable and knowledgeable. I was there for scheduled maintenance an oil change and tire rotation. More

Selling great autos by top notch professionals. Service experience was friendly, efficient and well done. I look forward to my ongoing auto care here, for my new Palisade. experience was friendly, efficient and well done. I look forward to my ongoing auto care here, for my new Palisade. More

Brakes repair & rotors replaced The personal were respectful, able to received appointment soon & informative of need repair . Clean waiting room with social distancing & most wore The personal were respectful, able to received appointment soon & informative of need repair . Clean waiting room with social distancing & most wore masks. Car sanitized before returned to me.Thank you. More

I was very happy with the service at Hyundai. When I went in it was only for air in my tires. I actually had a nail in my tire and they fixed it right away. They were very quick and they also gave me a car w in it was only for air in my tires. I actually had a nail in my tire and they fixed it right away. They were very quick and they also gave me a car wash. More

My review of the disappointed experience @ this place. I won't be filling out any surveys for them. They said free oil change as long as I owned my new Genesis R-spec. I needed a new battery & paid $230 I won't be filling out any surveys for them. They said free oil change as long as I owned my new Genesis R-spec. I needed a new battery & paid $230 to them to install it. I also mentioned the free oil change. They refused to honor my request for the promised free oil change. Yes, I am old! I don't drive very much so I never really needed to go to there for service except a few times. I was very sad about the way they just dismissed me. PS. I even bought my son a 1-year-old Hyundai Elantra from them a few years ago. This is pretty hard to believe that they denied me a $30 oil change isn't it? More

Oil change went smooth. I was pleased with the ease of the process and completely satisfied with everything. I’m not sure what else to say the process and completely satisfied with everything. I’m not sure what else to say More

Very quickly and friendly service! The advisors are all lovely people and the techs are easy to get along with. It’s a little warm in the drive and in the shop, but otherwise a nice place! lovely people and the techs are easy to get along with. It’s a little warm in the drive and in the shop, but otherwise a nice place! More

Was able to get in quickly and service was timely and informative. Good overall experience and will recommend it to anyone . Easy location to find as well. informative. Good overall experience and will recommend it to anyone . Easy location to find as well. More

Fair at best. Shouldn't as a customer have to do your own homework to establish a solution to a problem. Total of 1.5 hours talking between the Service Advisor and Hyundai. Being told there was an additional homework to establish a solution to a problem. Total of 1.5 hours talking between the Service Advisor and Hyundai. Being told there was an additional warranty by Hyundai and basically getting told to pound sand by the Service Advisor, had to again call into talk to the Service manager. She was at least receptive and said she would look into the issue- and low and behold I got a text 15 minutes later from the service advisor it was warranty work. Whether plain uneducated of the process, or flat out just didn't care about it enough- showed me a total lack of a customer experience mindset. This is my second experience with the service side of things, and my first time was very similar. Will not be going back unless absolutely necessary. Cannot in good faith refer anyone to this dealership for service work. More

I prefer this dealership over the others. Staff is always professional and informative but not pushy. The service rep was very helpful and nice. Thank you. always professional and informative but not pushy. The service rep was very helpful and nice. Thank you. More