Luther Bloomington Hyundai - Service Center

4 visits in less than 3 weeks Had I submitted a review after the first two visits I would have given rave reviews. The staff was very friendly and helpful and just a pleasure to wo Had I submitted a review after the first two visits I would have given rave reviews. The staff was very friendly and helpful and just a pleasure to work with. Then my check engine light came on a few days after I left. This has never happened in the 2+ years I have owned the car. My car is still under warranty. I called the shop right away and they asked if the car was still driving fine. It was, so they told me to make an appointment. The next available appointment was 5 days from then. They also asked me on the phone if the engine light came on after I filled up with gas. I said no and they did not elaborate. The five days until the appointment I did not fill up with gas because of this comment. When I get to my appointment, I was told they could not test the car since there wasn’t enough gas. I was never told about a minimum or maximum amount of gas needed in the car. I was told to come back after I filled up with gas and the light came back on. A few days later and these requirements occurred, I went back to the shop. An hour later, I was told the test didn’t show anything was wrong, they turned off the light, and I was able to go on my merry way. I have wasted a lot of time and patience traveling to and from the shop. It is an hour drive both ways for travel. I will not be returning to this shop after my warranty expires. I will not buy another car from Luther. I will not recommend Luther to friends or family. More

Great customer service! Had a dashboard warning light but could not get my car in for 4 days. Had a problem and couldn't drive my car on day 3. The dealer could not get me a Had a dashboard warning light but could not get my car in for 4 days. Had a problem and couldn't drive my car on day 3. The dealer could not get me a rental car but shuttled me to work and back. Good communication about the status of my car. Charges were negated when it was felt it might have been related to other work. I am very impressed and reminded why going to the dealer is the preferred option for car issues. More

New tires Spectacular service. Timely, considerate, quality check in, clean facility. Always love bringing my car here because they all do good work and service Spectacular service. Timely, considerate, quality check in, clean facility. Always love bringing my car here because they all do good work and service department top-notch. More

Friendly, timely service I had some warranty work done and they couldn't finish it on Saturday so they furnished me a rental for the weekend. Very helpful! I had some warranty work done and they couldn't finish it on Saturday so they furnished me a rental for the weekend. Very helpful! More

Oil change I made an appt for an oil change at 8:00 am. I left the vehicle and went home, i requested that they lube my doors due to squeaking and give me a list I made an appt for an oil change at 8:00 am. I left the vehicle and went home, i requested that they lube my doors due to squeaking and give me a list of tail light bulbs that are out. I called back at 9:20 when i had not heard back and was told that they were just finishing getting the light bulb list together and it would be done soon. I was disaponted that an oil change took 1.5 hours, but was even more disaponted to find out later that the doors had not been lubed. More

Can’t get problem solved I will have to return a 4th time to solve an engine light on problem. Yesterday waited an hour and a half to be told a part needed to be ordered. Actu I will have to return a 4th time to solve an engine light on problem. Yesterday waited an hour and a half to be told a part needed to be ordered. Actually, I was told the problem was fixed when it wasn’t, to be told a part was ordered when I went back to the service center. More

Alternator was replaced on 2011 Hyundai Saanta Fe Service was professional with a personal touch as it has been previously. I am a senior citizen and employees were very understanding of my lack of k Service was professional with a personal touch as it has been previously. I am a senior citizen and employees were very understanding of my lack of knowledge about the car. Thanks Austin. More

Stay with the best Had an oil change at another place. That's when the egine and oil lights came on for the next thousand miles. Finally brought it to Luther. The other Had an oil change at another place. That's when the egine and oil lights came on for the next thousand miles. Finally brought it to Luther. The other place did not replace an O ring. I'll not do that again! More

Service I was disappointed because an oil change took 1:50 minutes. Normally, I’m in an out. Also, the price for the oil change was really high. Elsewhere I was disappointed because an oil change took 1:50 minutes. Normally, I’m in an out. Also, the price for the oil change was really high. Elsewhere I can get an oil change for $21. More

Kathleen's Experience I would like to thank everyone at Bloomington Hyundai for a great experience. Friendly people great service from management finance, sales and service I would like to thank everyone at Bloomington Hyundai for a great experience. Friendly people great service from management finance, sales and service department. Would recommend all my friends to buy there next car from Bloomington Hyundai . Thank you so much!!! More