Luther Bloomington Hyundai - Service Center

I can always count on the quality customer service The service team evaluated the faulty key fob issue thoroughly and followed up on the replacement key fob under warranty based on the findings. I felt The service team evaluated the faulty key fob issue thoroughly and followed up on the replacement key fob under warranty based on the findings. I felt I was treated as a valued customer in each step taken during the whole process. The team showed their professionalism by taking necessary steps despite of my instant demand on the replacement key fob without much patience. I am very satisfied with the outcome. Thank you. More

Recall The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well More

Impressed by courtesy and integrity I came in for three recalls on my 2011 Hyundai Sonata, plus another issue with the steering column that turned out to be covered under warranty. I get I came in for three recalls on my 2011 Hyundai Sonata, plus another issue with the steering column that turned out to be covered under warranty. I get my routine service and oil changes done at a small shop in my neighborhood, so I was at Luther Bloomington Hyundai only for this no-charge work. In spite of that I got an immediate sense of friendliness, courtesy and professionalism from Jamie Tresidder. He gave me a time estimate for the repairs (shorter than expected), and also printed out a 45,000-mile service list for me, in case I felt my car was in need of any of that work. He made it clear this was for my information only, and put no pressure at all on me for getting any of this extra work done. I took a few minutes to consider it, and went back to him to say it couldn't hurt to have them do everything on the list but the oil change, which I was up to date on. I couldn't have been more impressed, or appreciative, that he gave me his honest assessment: given my car's condition, none of this extra work was truly necessary to have done. That, to me, is excellent service, and I give Jamie high marks for that integrity, and the dealership high marks for employing people of that quality. The recall work was done on time, and I left very happy with the whole experience. Thank you! More

Recall repair Polite service writer. Kept me informed and a freshly washed, cleaned, vacuumed and repaired car was returned to me! Count me as a happy customer. Polite service writer. Kept me informed and a freshly washed, cleaned, vacuumed and repaired car was returned to me! Count me as a happy customer. More

Communication is the Key My car wouldn't start and needed to be towed in. Austin knew the situation, helped me get a loaner and texted me as progress was made. I knew what w My car wouldn't start and needed to be towed in. Austin knew the situation, helped me get a loaner and texted me as progress was made. I knew what was going on and when my car would be ready. When I cam ti pick the car up Louie, the person who worked on it, told me what happened and instructed me about what I should look for in the future. Everything worked smoothly. I appreciate the information. So far the car starts up every time. More

Engine repair My Hyundai had an engine issue that the dealership not only covered under warranty without a hassle, but worked late to get me my car back several day My Hyundai had an engine issue that the dealership not only covered under warranty without a hassle, but worked late to get me my car back several days early. Friendly and courteous staff. Only complaint was they forgot to close the hood all the way. More

30K Service Brought my Santa Fe in for its 30K service. Advisor was Jamie. Super courteous. Took about 2-1/2 hours, which was right on target with the estimate. A Brought my Santa Fe in for its 30K service. Advisor was Jamie. Super courteous. Took about 2-1/2 hours, which was right on target with the estimate. Also caught that the battery was getting weak, so I had them replace it. 100% satisfied. More

Professional and Courteous Giovanni was our salesman who was very professional and Courteous to both me and my wife. We received a great deal on a brand new 2018 Sonata SEL with Giovanni was our salesman who was very professional and Courteous to both me and my wife. We received a great deal on a brand new 2018 Sonata SEL with 38 miles on it, a beautiful Electric Blue. Giovanni went over everything with us on our new car and gave us a great deal on our trade-in. I will definitely recommend Giovanni and Bloomington Luther Hyundai to anyone looking for a good car at a good price. More

Oil change In the service department was very very friendly and always very helpful they have a very nice waiting area where there are snacks provided and water In the service department was very very friendly and always very helpful they have a very nice waiting area where there are snacks provided and water and coffee I feel that they’ve always been very honest with with what is going on with my car More

Great and efficient service Check in and loaner was super efficient. Had me in and out really fast. Fixed my sunroof issue and did touch up on paint chip. Forgot to put new p Check in and loaner was super efficient. Had me in and out really fast. Fixed my sunroof issue and did touch up on paint chip. Forgot to put new plates on but did it for me super fast when I noticed. Only concern was the touch up paint job could have been better. More