I just purchased a used Mazda for my son. I contacted Carrie through the internet sales, and she was very communicative and personable, and made the car buying experience easy. The price was fair and the car was in very good condition. Luther goes through all used cars thoroughly before selling the. I also like the perks of getting .10 off of gas and $6 car washes with the purchase.
We have bought through Carrie McWilliams more than once! To fit “our” budget she looked through all of their inventory to find several options in our price range. Then Alex Birch worked all of the different payment options until we were comfortable with our payment. The entire Luther staff that we came in contact with made us feel welcome and comfortable. I will recommend them to anyone needing a great vehicle!
Dealership was easy to work with and they made it a quick and efficient process. While minor, I was disappointed that the vehicle wasn't fully fueled (only had 3/4 a tank of gas), some of the plastic coverings inside hadn't been removed and there was a small body defect that hadn't been fixed.
"Excellent customer service, very knowledgeable salesperson."
This is our third Hyundai Santa Fe. We have worked with Carrie McWilliams each time. She is very knowledgeable about the vehicles, works her very hardest to consummate a deal, and offers additional followup calls if needed. She is an asset to this company. Also the service department is top notch and quite efficient in their customer service.
I test drove the 2019 Tucson in March. Loved it! Due to many coincidences the lease rates were awesome! Unfortunately my lease on Forester wasn’t due to end until August.
Just worked with Carrie to get exactly what I wanted for ‘nearly’ the same monthly. Drove my car home yesterday!!
From start to finish Carrie made buying a new Hyundai fun! She was professional, engaged, courteous, approachable, compassionate, a great listener, contagious smile, confident, in the moment.....a veritable ROCKSTAR!
I searched many months to find the Car and Dealer for me. I found my home at Luther Bloomington Hyundai!! Carrie McWilliams, my sales consultant was amazing! Very knowledgeable, professional, patient, sweet and fun. I got a great price for my 2019 Elantra Limited and received a fair price for my trade.
Paul Licalzi exceeded expectations helping us find and purchase our first Hyundai. Overall our best car buying experience ever. The entire Luther team from sales to finance were nothing but friendly and helpful.
I worked with Carrie at the dealership. I told her right up front that i dont like the whole negotiating process. I gave her my bottom dollar out the door and she made it happen. Couldnt be any happier with my experience there.