Luther Bloomington Hyundai - Service Center

After 2 visits, still don’t have my service reminder cleared. My concierge pickup went smoothly. I didn’t get any communication for over 4 hours. I spent 15 minutes and 38 minutes on 2 calls to find out cleared. My concierge pickup went smoothly. I didn’t get any communication for over 4 hours. I spent 15 minutes and 38 minutes on 2 calls to find out what was happening. I got my car back without new windshield wipers and the software reset I requested. I brought it in again, asking for those 2 things as well as clearing the service reminder. They forgot the last. When I got the survey, I wrote to the service advisor to ask to have this rectified before I did the survey. I got no response. More

The service was great and we have no complaints. We will be back again soon. We will be back again soon. More

This dealership and service center were exceptional in supporting me when the recall on the shirt circuit in the antilock brakes problem occurred. They even provided a loaner when I couldn’t put my car in supporting me when the recall on the shirt circuit in the antilock brakes problem occurred. They even provided a loaner when I couldn’t put my car in the garage due to potential fire. Nancy in the service center is exceptional in customer service. For seven years she has been knowledgeable and explained the issues which with the car and after 167,000 miles there were some issues. Sadly after seven years we have traded in the Santa Fe for a Chevrolet Equinkx. With society as it is with teens stealing Hyundai vehicles we didn’t want to be a “Target” even though a push button start is the equipment. Thieves don’t read the fine print. Perhaps in the next few years Hyundai will remedy the theft issue. Thank Hyundai for standing by the car as the Larry Miller dealership in Albuquerque put in a new engine when the engine died on the interstate headed for winter In Arizona. It has been a fun, yet challenging ride. David Myren. More

Nancy in service was amazing and made sure I got taken care of when I had issues with my forward safety system alert always beeping. She had a new camera due to mine being faulty and made sure it got take care of when I had issues with my forward safety system alert always beeping. She had a new camera due to mine being faulty and made sure it got taken care of right away on a Saturday morning. Thanks for all your help! I can now drive my car in wonderful silence! More

Great service and was able to provide what car needs! I was able to get information thru email and paperwork! I was able to get information thru email and paperwork! More

Efficiently took care of repairs to my car, returned to me in the stated time. me in the stated time. More

Friendly and attentive staff. Got in and out in a reasonable amount of time. Nice job Got in and out in a reasonable amount of time. Nice job More

This dealership has never failed to deliver exceptional service, both within warranty period or beyond. I highly recommend them 👌 service, both within warranty period or beyond. I highly recommend them 👌 More

Everything went very well, except the bill was not very clear. I did not understand their jargon. clear. I did not understand their jargon. More

The oil change took 3 hours. During those three hours, there was no continuation of communication regarding the status of the vehicle. I recognize there is staffing issues but I During those three hours, there was no continuation of communication regarding the status of the vehicle. I recognize there is staffing issues but I was not informed of the delay and was very patient about this. More