Luther Bloomington Hyundai - Service Center

The staff was professional and friendly. I pulled into the service bay the first of 3. Which meant I was furthest away from the occupied service desk. The service person went out of their wa I pulled into the service bay the first of 3. Which meant I was furthest away from the occupied service desk. The service person went out of their way to walk around and check me in first. The waiting area was comfortable and service was quick and efficient. More

The only Genesis dealer in the metro Mpls area. They do fine work. I would like, when walking in to the service department, to be acknowledged and not have to stand and wait as people walk by & tal They do fine work. I would like, when walking in to the service department, to be acknowledged and not have to stand and wait as people walk by & talk amongst themselves and not have any eye contact until I’ve been standing there waiting for a few minutes. Seems like as a paying customer I’m not important. After I have been acknowledged the last couple visits it is a pleasant experience. Just a suggestion that a simple, “Hi, we’ll be right with you.” Would go a long way. More

I scheduled routine maintenance and my husband surprised me with auto start for christmas. He worked with Nate to facilitate the car being transferred from the dealership to the performance center. This was me with auto start for christmas. He worked with Nate to facilitate the car being transferred from the dealership to the performance center. This was a great surprise and worked flawlessly. Nate was extremely helpful thank you so much! More

Always fast and friendly even when I don’t have an appointment. Appreciate the staff and the lounge area. appointment. Appreciate the staff and the lounge area. More

The person who attended me was nice and knowledgeable. Good job guys. keep up the good work. Good job guys. keep up the good work. More

Worst service ever! No response no call back and no follow up. The customer service is horrible! No response no call back and no follow up. The customer service is horrible! More

Needed an engine replacement. They were very good about sending periodic updates and letting us know when the work was going to be completed. They were very good about sending periodic updates and letting us know when the work was going to be completed. More

Very friendly and personalized service. Car was ready when promised, and the facilities for waiting were comfortable. Also, the coffee was excellent. I look forward to the regularly sched Car was ready when promised, and the facilities for waiting were comfortable. Also, the coffee was excellent. I look forward to the regularly scheduled service appointments. More

Got me in fast and out in time to go back to work just an oil change this time … but service is the best here at Luther Hyndai all Kia’s and Hyndais in our household so I should know oil change this time … but service is the best here at Luther Hyndai all Kia’s and Hyndais in our household so I should know More

Good people. Communication needs to be clearer between service and body shop. Austin is a good service guy, however the insurance, body shop and service communica Communication needs to be clearer between service and body shop. Austin is a good service guy, however the insurance, body shop and service communication needs to be more concise and paid attention.too. More