Luther Brookdale Chevrolet Buick GMC

Servicing my Equinox at Luther Brookdale Chevrolet is a treat. Work is exceptional, staff is friendly and courteous, and the facility is exceptionally clean. Being in the lounge/waiting area is very comf treat. Work is exceptional, staff is friendly and courteous, and the facility is exceptionally clean. Being in the lounge/waiting area is very comfortable. Too bad my Equinox needs service so seldom. Maybe I'll just drop in for a visit and a cup of excellent coffee. More

I have a 07 Saturn Ion and I was informed that this dealership should be able to service my vehicle. My power steering went out on my car and after researching found out that power steering part-module dealership should be able to service my vehicle. My power steering went out on my car and after researching found out that power steering part-module is under a recall. The representative was trying to upsell me the whole time. After he took my information he told me that my vehicle is not under recall. Okay so I decided to call another GM Dealer (Friendly Chevrolet) and found out yes my power steering was under recall and it was covered completely Hmmmmmm More

We recently purchased a 2013 Enclave from Luther Brookdale. We are fairly picky people with options and creature comforts and we located this Enclave on cars.com. After calling the dealership to get Brookdale. We are fairly picky people with options and creature comforts and we located this Enclave on cars.com. After calling the dealership to get more information we were directed to one of their salesman Clyde. I have bought many vehicles over my short years and I must say it was an absolute pleasure to work with Clyde. He was very knowledgeable about the vehicle we seen on cars.com quickly being able to answer my questions about what options it did or did not have. We are from Duluth so buying this was going to require a trip to the cities. Clyde got all our information over the phone, managed to up-sell me some undercoating, and Vinyl chip guard, and emailed me the bill of sale. We signed, scanned them and emailed them back. Each email I sent to him was answered in the same day with my questions answered immediately. After Clyde got our signatures he forwarded our paperwork to his finance manager Tony. Tony promptly emailed me with the final price figures and some options for extended warranties that I had requested. The best day I had to get down there was the Friday after Thanksgiving, Clyde happily met us there when I am sure he would have much rather been fighting soccer moms and Wal-mart for the new Windows tablets. All of the paperwork was nearly completed, all we had to do was hand them a check, sign the last bits of paper, get our keys, and be on our way. But, Clyde sat down with us in our new car, helped us set up OnStar, showed us all the major features, and then easily answered any questions we had about the vehicle. Of all the dealerships I have dealt with, and all the salesman I have encounter, this was easily my best experience. If your looking for a new vehicle, or used vehicle I highly recommend Luther Brookdale. If your looking for a pleasant, courteous, and honest salesman, loaded with knowledge about the vehicles on his lot, ask to talk to Clyde Torvik. I will definitely look him up for my next vehicle. More

I am a Casey fan for my service at Brookdale Luther Chev. He is personable, honest goes beyond the call of duty to get the best service when you want it and it is done right. Casey takes the time to get He is personable, honest goes beyond the call of duty to get the best service when you want it and it is done right. Casey takes the time to get the right answers to the customers concerns and does not hesitate to advise "no service needed" if he does not believe it should be done. I will ask for Casey when I need car service. #3 Bob Meyer More

Lou found the best price for the best tire for my vehicle. As requested, they checked out my front end noise and found a problem with the wheel bearing and struts and these were repaired. They also vehicle. As requested, they checked out my front end noise and found a problem with the wheel bearing and struts and these were repaired. They also found a leak in my water pump and repaired it. Lou checked with my extended warranty people and they picked up all repair items in total. I got a full set of tires, with a $100 Luther gift card, and an $80 rebate from the manufacturer. Work was done on time and I was kept informed. I was happy with the service...they washed the vehicle also. More

Bought previous vehicle from this dealership and had a good experience. I found that there new car prices are fair aand they give a fair price on your trade-in. The whole staff is friendly and willing to good experience. I found that there new car prices are fair aand they give a fair price on your trade-in. The whole staff is friendly and willing to help you with ant issues you may have. When I buy my next new car, this dealership will be my first stop. More

Had service light come on advising of service to be done. Was advised by service representative a diagnostic was needed to determine problem. Was told after one hour, were not able to find problem and woul Was advised by service representative a diagnostic was needed to determine problem. Was told after one hour, were not able to find problem and would need another hour to locate problem. Told service adviser to go ahead and find problem and repair it as needed car for transportation. Advised shortly after second hour that a short in wiring system had been located and was repaired. Purchased car here in 99 and have had all work on car done here and always been satified with work done at this dealership. More

Why? Great service from Laurel and Great straight answers from Tech Dustin. They sat down with me and went over the options and outcomes if a certain service was necessary now or if it could wait. from Tech Dustin. They sat down with me and went over the options and outcomes if a certain service was necessary now or if it could wait. More

Very friendly, honest staff. I have seen the conscious effort to really focus on the customer experience. From the Service rep to the shuttle drivers, all were very pleasant and willing to do what it take effort to really focus on the customer experience. From the Service rep to the shuttle drivers, all were very pleasant and willing to do what it takes to meet my needs. I feel I get honest answers and no high pressure on service. Simply explains what they find, offers advice and lets me decide. Overall good experience. More

I have always been very happy with the service department at Luther Chevrolet in Brooklyn Park. They are professional, fair and appear to always be looking out for my best interest. Their staff has built up at Luther Chevrolet in Brooklyn Park. They are professional, fair and appear to always be looking out for my best interest. Their staff has built up my confidence in dealing with dealerships, as not all of my past experiences have been the same. I also appreciate the ease of use of their online reservation system. Thank you for making it easy for me to have my car serviced, when it needs to be. More