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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,418 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,418 reviews

September 16, 2023

Happy. Great service good job Case was very helpful. Technician did agreat job and cleaned the power steering fluid off the engine compartment More

by timmweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Casie and our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 16, 2023

Used them for last five cars always have excellent service . Am very well pleased with them More

by jerryphelps801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Warner
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Jerry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Sep 18, 2023 -

jerryphelps801 responded

Curt i love your entire dealership from my salesman mr. Warner to your great service dept.you have my

September 16, 2023

Terrance was great, very personal and informative. However when we were waiting for them to detail our car, we waiting over 3 hrs even though we were told about an hr. We would have appreciated bette More

by melissa_gardner50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Ruffin
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Melissa. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! I will pass your feedback along to our team, and please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 16, 2023

Max and Carlos were both very professional and courteous. Each explained the service and cost well. More

by Kmgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos / Max
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Max, Carlos and our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 16, 2023

A little slow when I picked up car I did understand but and you employees should ask customers if they want it washed I will be back More

by brekkeseven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 15, 2023

The service is great and easy to schedule. The service advisor was both knowledgeable and friendly. More

by jr-leger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 15, 2023

It's all been as expected. Sales was respectful and smooth. Service has been helpful and accommodating. More

by stang2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 15, 2023

Great service from all involved. Prices are a bit high but overall I feel like I purchased a reliable vehicle. More

by pnjcjs617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kalhoff
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 15, 2023

Sales rep David was great to work with! He’s kind, helpful and a true professional! More

by CROCKETT1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Warner
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to David. Please let me know if I can do anything further to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 15, 2023

Very professional layout - streamlines incoming process. Nice waiting area. Courteous respectful team. Clean simple process More

by Jodellebriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey tulenchik
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Sep 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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