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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
727 Reviews
Call Service Center (612) 326-3850

727 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 02, 2023

I took the truck for oil exchange and tires rotation . First they forgot to tighten the lug nuts . After take the truck back to the dealer , they took around more than 24 hours for give me the truck back. More

by Manuel Lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
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Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you taking the time to share your experience with our service department, Manuel. Here at Luther Brookdale Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

They get the job done very well. I give them the thumbs up always always..... More

by Sonjasexyass1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

Overall, good service. Was able to reach the advisor via texts. I wasn’t happy to see that the engine cover was cracked after one of the service appointments but when I bro More

by zonajokondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
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Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! I am glad to hear we were able to take care of your concerns. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

Always receive great service from this dealership. Been a loyal customer for 50 plus years. More

by fishw51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 02, 2023

The car was ready within the time frame given to me. I was informed of a battery problem that was taken care of during my visit. More

by dennismurphy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Report | Print
Oct 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Dennis, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 01, 2023

Pleasant and very helpful wonderful to work with took care of what I needed and More

by PHERZBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 01, 2023

Very friendly and welcoming staff with a high experience advisers.was very much happy with the service they offered to me. More

by BENARDMENGO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Benard, thank you for writing this amazing review for our team! At Luther Brookdale Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 01, 2023

People there are wonderful. They treat you nice and make sure you get great service More

by mocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Warner
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Oct 01, 2023 -

mocha responded

Great dealership

Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 01, 2023

Great service advisor . .prompt and great communication. Made sure all was taken care of in short time More

by ryder718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
Report | Print
Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 01, 2023

Reliable trustworthy service Check in was quick, friendly and knowledgable. Easy to get a timely appointment for service. More

by elittel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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