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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
727 Reviews
Call Service Center (612) 326-3850

727 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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August 12, 2023

Not a fan of the dealership, bought this truck here and learned how little they're guarentee means, but service has been top notch, and hopefully they fixed another problem. More

by BRIANCOOK68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't interact with any of these people
Report | Print
Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 12, 2023

Great customer service, fast, knowledgeable, friendly, clean, nice to be offered if I want wash More

by bkwhitson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Aug 25, 2023 -

bkwhitson1 responded

Your welcome. Love coming in because i always receive such great service.

August 12, 2023

Absolute most friendly dealership I have ever been to! Everyone is so nice and respectful. We will continue to bring all of our needs here! More

by hsk0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post, Moses Anariva
Report | Print
Aug 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 10, 2023

They was very nice and polite and very knowledgeable. And trying to get you out on time.Thank you for your kindness. More

by BRENDAWILLINGHAM51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car repair
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Brookdale Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 10, 2023

Excellent service and very easy to work with. Lance Vadnais, Jan, Jerry, Casie,and Kyle Herman are the best! More

by info@magnumpool.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 10, 2023

I’ve been coming there for years and have bought several cars there. Service is always great. And of course Lance V is the best. More

by kenv366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Rosas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Burns, Cheryl Ruedy
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Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

The people were very kind and competent. They were fast. The waiting room was nice and the coffee was good. More

by JCARTER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

The dealership is great. Max however got my car and paperwork mixed up with another customer, so both of us were quoted incorrectly. We were both a bit upset. More

by CWEEGS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you taking the time to share your experience. I will take steps to ensure this doesn’t happen again. I hope we can earn your business back in the future. Thank you for your feedback. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Casie is an amazing service person, he always takes good care of my car! I only see him! More

by kristal.bechtold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie Tulenchik
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

Professional and fast. He went the additional step to provide a quote for future work. More

by james.f.brown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 11, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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