Luther Brookdale Chrysler Jeep Dodge RAM

bottom of the barrel customer service They would not even give me a paint pen to fix some scratches ( a few in the same spot) on a fender I didnt see until they had cleaned the car, Long s They would not even give me a paint pen to fix some scratches ( a few in the same spot) on a fender I didnt see until they had cleaned the car, Long story short.... after many text and them agreeing to fix and paint ( I had 5 days to return the jeep... and I would have had I not been out of town) they took a paint pen and covered a few of them up.... not what we agreed on. I ask if I could have a paint pen and I would fix it myself ( no problem I can buff it out and do a better job)...... anyway the answer is always no.... Just know the answer is NO. Just like I had them remove the 299 pulse taillight thing they added and never hooked the light backup because I was beyond my 5 days..... More

It was fine. They took care of the issue I have it a timely fashion. The repair was under warranty and other than that I have had no other contact with service. They took care of the issue I have it a timely fashion. The repair was under warranty and other than that I have had no other contact with service. More

EVERY THING WAS JUST GREAT. EVERY ONE INVOLVED IN THE ENTIRE PROCESS WAS GREAT. I HAVE ALREADY RECOMMENDED YOUR STORE TO SEVERAL PEOPLE. THE ENTIRE STAFF WENT OUT OF THERE WAY TO EVERY ONE INVOLVED IN THE ENTIRE PROCESS WAS GREAT. I HAVE ALREADY RECOMMENDED YOUR STORE TO SEVERAL PEOPLE. THE ENTIRE STAFF WENT OUT OF THERE WAY TO TO MAKE SURE EVERYTHING WENT SMOOTHLY. More

New Jeep Everything was handled timely and efficiently, especially since the sale was happening at same time that riots were feared to be coming to the area! Everything was handled timely and efficiently, especially since the sale was happening at same time that riots were feared to be coming to the area! The only issue i had/have is that i was told the extra paint protection package would be scheduled to be done in 1-2 days. Well, two weeks went by and no word until i spoke up and called my sales rep. It was finally scheduled and completed. No explanation or follow up as to the two week delay and why they lost my information/did not get scheduled until i had to call about it. More

These Dudes are good at what they do! Me experience was great. Heath was outstanding! (he picked me up at my house the day I was picking up my car) , My finance guy Ryan rocked! The dealer Me experience was great. Heath was outstanding! (he picked me up at my house the day I was picking up my car) , My finance guy Ryan rocked! The dealership is clean, organized and well run. Good Job boys and I will try your service department next week for a radio update with Uconnect. Bobby Wadd More

Great Experience Happy to say that my experience went well. King was very professional, he answered all my questions and made me feel comfortable working with him. I a Happy to say that my experience went well. King was very professional, he answered all my questions and made me feel comfortable working with him. I also want to give some recognition Micheal, he handled all my financial paperwork, and he explaining everything thoroughly and made it easy for me to understand. Thank you guys and the car is GREAT!! More

Service was excellent!Representative was excellent! Service was excellent! Representative was excellent! (Jamerson) I would definitely recommend coming to this location to purchase vehicles. Customer Service was excellent! Representative was excellent! (Jamerson) I would definitely recommend coming to this location to purchase vehicles. Customer service was excellent will use this location again. More

I came looking for my first car! King was my salesman, he was extremely knowledgeable and helpful when it came to my first car purchase. Al was my finance guy as well, who helped locate the bank I would do a was extremely knowledgeable and helpful when it came to my first car purchase. Al was my finance guy as well, who helped locate the bank I would do a loan with. Great experience! 10/10 More

I had a great buying experience at Luther Brookdale. Tim, my sales person found me everything I wanted in my truck. He listened to all my concerns and truly worked hard to make sure I was getting what I want my sales person found me everything I wanted in my truck. He listened to all my concerns and truly worked hard to make sure I was getting what I wanted. This was definitely the best buying experience out of all the vehicles I have purchased in the past. Benji in finance is very good at what he does. He went above and beyond to make sure I was getting the best deal. More

I came into a sticky situation and needed a new(used) car - Jordan and Matt were very helpful in purchasing a vehicle and were able to answer all of my questions. Great service! - Jordan and Matt were very helpful in purchasing a vehicle and were able to answer all of my questions. Great service! More