Luther Brookdale Chrysler Jeep Dodge RAM

Six hours late and no communication Dropped my truck off at 8:30 for requested work and recall. Promise to be done by noon. I called at 1 pm and 2 pm before I am then told that they have Dropped my truck off at 8:30 for requested work and recall. Promise to be done by noon. I called at 1 pm and 2 pm before I am then told that they have not started the work that was supposed to be done by noon. Still charged me and half of the work was not completed. Tire pressure system still not working and recall service was not done This is just the latest of missteps here. It has taken multiple trips on other occasions to get things done correctly. Think twice about wasting your time here and then go elsewhere. More

My sales rep Victor, made the difference in buying my jeep Victor took the time to answer all of my questions without getting irritated or upset. He was not pushy, and cared about what I was looking for in a Victor took the time to answer all of my questions without getting irritated or upset. He was not pushy, and cared about what I was looking for in a vehicle, More

Nice Service Tire Rotation Appreciate that Vehicle was Washed with not having to ask. Rapid oil change was well handled, gave me free oil change although I upgraded with Synthet Appreciate that Vehicle was Washed with not having to ask. Rapid oil change was well handled, gave me free oil change although I upgraded with Synthetic , More

Excellent service Everyone in the service department was very friendly. Car was kept overnight and they provided me with a loaner at no cost. Service was done is a time Everyone in the service department was very friendly. Car was kept overnight and they provided me with a loaner at no cost. Service was done is a timely manner. More

It started out a bit rocky.. But the staff and dealership stood behind their excellent service and took care of the problem with class! They went the extra mile to please me as But the staff and dealership stood behind their excellent service and took care of the problem with class! They went the extra mile to please me as a customer! More

Oil change Never had an issue always friendly and helpful. We will probably be buying are next vehicle there in the near future.thank you very much Never had an issue always friendly and helpful. We will probably be buying are next vehicle there in the near future.thank you very much More

Oil change and rotation Was there for an oil change and they suggested a rotation too. Staff is excellent, kept me posted - always friendly. Will be happy to suggest to othe Was there for an oil change and they suggested a rotation too. Staff is excellent, kept me posted - always friendly. Will be happy to suggest to others. More

It was a very good experience as usual. As usual I was happy with the people. As it turned out some significant additional work was needed and an effort was made and resulted in some redu As usual I was happy with the people. As it turned out some significant additional work was needed and an effort was made and resulted in some reduction of cost. They were able to work at it in addition to the oil change I came in for. More

Fast service Fast service. Part was in stock. Everyone else wanted to ship it in and I needed my asap. Parts and service then worked to fit me in and install the Fast service. Part was in stock. Everyone else wanted to ship it in and I needed my asap. Parts and service then worked to fit me in and install the part while I waited. More

My 2010 Town & Country To have the cause of my 2010 Town & Country stalling without warning while driving. I took it in and they said they had found the cause and to pick it To have the cause of my 2010 Town & Country stalling without warning while driving. I took it in and they said they had found the cause and to pick it up. I did and the same thing happened two days after I picked it up. It is now back in for further diagnosis. More