Luther Brookdale Honda

Excellent customer service Alicia and Maurice were extremely friendly and took care of all the servicing needs for me. They also provided resources at my disposal so that my wor Alicia and Maurice were extremely friendly and took care of all the servicing needs for me. They also provided resources at my disposal so that my work wasn't interrupted. More

Taillight assembly replaced. Headlight/other bulbs replaced. The overall service was very good. My driver-side taillight was damaged by another driver. Ashley was able to order a new assembly and within a week t The overall service was very good. My driver-side taillight was damaged by another driver. Ashley was able to order a new assembly and within a week the repairs were completed. The blinker lamp in the repaired unit was going bad and I had to return another time to get it replaced. I was having a bad week and the driver-side headlamp quit working. Ashley was able to get me in ASAP and a new headlamp was installed. Ashley had the technician check all the other lamps to make sure there weren't any additional problems. Honda gave me a $100 gift card in 2017 and I was able to use that to replace some of the lamps. More

Service took longer then stated I was told it would take 1 1/2 hours. And it took 2 1/2 hours. No apologies or explanation. Second time this happened. I was told it would take 1 1/2 hours. And it took 2 1/2 hours. No apologies or explanation. Second time this happened. More

Friendly and efficient I dropped my car of for service and my technician was friendly, knowledgeable, and efficient. My drop off and pick up experience was fast and easy. I dropped my car of for service and my technician was friendly, knowledgeable, and efficient. My drop off and pick up experience was fast and easy. More

Very efficient Amazing service. Very friendly staff. The wait was a little long but that was to be expected due to the amount of others that were having service done Amazing service. Very friendly staff. The wait was a little long but that was to be expected due to the amount of others that were having service done. I definitely plan on returning the next time I require service More

Very fast service for major repairs I've gone here quite a few times. Oil changes can take a little while, as there are always many to be done. Major fixes are inspected and diagnosed qu I've gone here quite a few times. Oil changes can take a little while, as there are always many to be done. Major fixes are inspected and diagnosed quickly. Finally they are completed fairly quickly as well. However, pricing is a little higher than some of the other dealerships I've done work with. More

Great Customer Service Absolutely excellent service from the time I discovered my old car was too expensive to repair through the purchase of a brand new car, every single Absolutely excellent service from the time I discovered my old car was too expensive to repair through the purchase of a brand new car, every single person was delightful to work with. I am excited to begin a relationship with this dealership as I have owned Hondas for 30 Years but always in a different state. More

Honda experience Love the car so far. We had good customer service and feel we got a good price. We are loving the vehicle so far. Thank you. Love the car so far. We had good customer service and feel we got a good price. We are loving the vehicle so far. Thank you. More

Fabulous service I stopped in looking to replace a totalled out 2005 Honda odessey touring, and was looking for a good estimate on it's actual value. I was Looking to I stopped in looking to replace a totalled out 2005 Honda odessey touring, and was looking for a good estimate on it's actual value. I was Looking to get a second opinion to know we were getting a fair price. I was also informed about the recall on 2007 -2017 ones, and decided to see if we could get into a new one. Bobby was very helpful throughout the whole process, and it was a pleasure working with him and the finance team. Thank you. More

Service with a smile Another pleasant visit to the car dealership. Appreciate the clean and friendly environment while I waited for my car to be serviced. Thanks so much! Another pleasant visit to the car dealership. Appreciate the clean and friendly environment while I waited for my car to be serviced. Thanks so much! More