Luther Brookdale Honda

Visited to have routine maintenance completed on my car. Zac always takes care of me with a friendly attitude and a smile. I trust his recommendations for needed service on my vechile completely. The new bu Zac always takes care of me with a friendly attitude and a smile. I trust his recommendations for needed service on my vechile completely. The new building is so awesome and is designed to give the customer a great experience while waiting for their vechile. More

The service was completed as expected in the time allowed. They answered all my questions and I left confident that everything was as it should be. allowed. They answered all my questions and I left confident that everything was as it should be. More

I have been taking my Honda to this location for some time now and I never have any type of a bad experience. I am very pleased with the quality of work I receive as well as friendly and nice employees t time now and I never have any type of a bad experience. I am very pleased with the quality of work I receive as well as friendly and nice employees that take the time and explain things to you. I would recommend this facility. More

I was experiencing repeated problems with my new Honda CRV. It would not start on 4 separate occasions. Each time I called AAA and then drove it into the dealership. Unfortunately the battery tested fine CRV. It would not start on 4 separate occasions. Each time I called AAA and then drove it into the dealership. Unfortunately the battery tested fine each time. Chad told me the next time this occurred to call him immediately to have my car towed into the dealership. The 4th time this occurred I called Chad and he sent a tow truck. When they examined the battery dead, they were able to see the cause of the repeated problems and subsequently replaced the battery. Chad listened to me, heard my frustration with my brand new CRV and did everything in his power to solve the problem. I am grateful, will continue to bring my car to Brookdale Honda for service and recommend this service department. Thank you. More

went in for routine oil change and they said plug was stripped and could not put another plug in. I had to trust them that the work needed to be done. so over $400 for oil pan replacement. ouch stripped and could not put another plug in. I had to trust them that the work needed to be done. so over $400 for oil pan replacement. ouch More

The staff make you feel right at home here, and the amenities are the best I've ever seen. I almost forgot I was waiting for an oil change! It's a good place to buy Honda vehicles as well. amenities are the best I've ever seen. I almost forgot I was waiting for an oil change! It's a good place to buy Honda vehicles as well. More

I brought my car in for a recall on the power steering hose and they did the multipoint inspection and found that I needed a tranny flush and brake fluid flush. Because of my schedule, I was 1/2 hour ear hose and they did the multipoint inspection and found that I needed a tranny flush and brake fluid flush. Because of my schedule, I was 1/2 hour early and they took it in right away and completed the recall in less time than I expected. They also did the other service right away and I mentioned a coupon I had at home which they applied to the repair. I am not sure about price but I can't imagine I could have saved much money anywhere else especially if you consider time and effort searching it out. Overall, I got all necessary service, a carwash and was out of there in less time than anticipated initially. More

The overall sales experience was fun since I was already "sold" on the new Honda Civic I was buying. Nash was very helpful in showing me the features on the car and and the options available. The service te "sold" on the new Honda Civic I was buying. Nash was very helpful in showing me the features on the car and and the options available. The service technicians did a great job in getting the car ready in record time since I asked for the rust and paint protection package that same day. Since there was no financing involved, I didn't deal with the staff on that subject. After Nash synced my phone with the car and explained the various controls and menus of the multi display screen, I was on my way home with a new car! More

I scheduled my new Accord for it's first oil change and tire rotation on line, what a slick, easy way to schedule maintenance! I arrived at the new location, WOW! Check in was fast and simple, indoor and tire rotation on line, what a slick, easy way to schedule maintenance! I arrived at the new location, WOW! Check in was fast and simple, indoors out of the elements and was shown to the new customer lounge. I enjoyed a couple cookies and settled in to watch some high school hockey on one of many TV's available. The lounge is so nice I may have to find reasons to stop in to enjoy it even between oil changes. I was in an out in 30 minutes, I wasn't even ready to go to my next destination! Everyone was friendly, helpful and professional. Just one more reason I'm a Honda guy! I look forward to my next visit even though it won't be for some time. Thanks for doing a great job and making it so pleasant. More

Great service, like always. I've been coming here to service my Hondas since 1995, when I purchased my first Civic. I now own a 2012 Fit. Amanda was very helpful, the service was prompt, no effort to se service my Hondas since 1995, when I purchased my first Civic. I now own a 2012 Fit. Amanda was very helpful, the service was prompt, no effort to sell me something I didn't need, a technician showed me how to check radiator fluid levels. I brought it in at 8:55 and drove out at 9:35. Job done, reasonable price, satisfied customer. More