Luther Brookdale Mazda

My Outlander I went to Luther Brookdale Maza Mitsubishi with the intention of getting a better understanding on what it would take for me to purchase a new Outland I went to Luther Brookdale Maza Mitsubishi with the intention of getting a better understanding on what it would take for me to purchase a new Outlander. I had no intention of actually making the decision to purchase that day... Halloween to be exact. After the test drive, discussion, research, popcorn, sing along, etc. we had found the perfect Outlander that was ironically a pumpkin color... (Copper) seemed all to perfect. I was determined to not purchase a vehicle that day though.... so I told Josh I would be back on Monday to make my final decision. On my way out of the dealership I was made another offer... good for that day only... and was reminded that they closed a bit later, so I still had time.... I was true to myself and drove away from the dealership, know that I would be back on Monday and would make the decision. I got a couple of blocks away and pulled onto a side street. I decided that everything was just too perfect and it was silly to wait until Monday... so I turned around and put money down on my new pumpkin car! Everyone was so good to me and the experience was fantastic. I would recommend this dealership to anyone. More

Car Shopping Experience Very professional but friendly and helpful. Turned a grueling task into a pleasant experience. Would definitely go there again and recommend tham t Very professional but friendly and helpful. Turned a grueling task into a pleasant experience. Would definitely go there again and recommend tham to my friends. More

Great Experience Buying New Car I had a lot of questions and took a lot of time. I was not rushed, had pleasant, friendly people helping me. Todd was very knowledgeable and patient I had a lot of questions and took a lot of time. I was not rushed, had pleasant, friendly people helping me. Todd was very knowledgeable and patient with me. I was nervous and stressed as I wanted to be sure I made the right decision for me. At the end, I was happy with my choice. More

Great Service All Around I had a great experience as soon as I started looking at the cars. Not too long after getting to the dealership did it take for a sales rep by the nam I had a great experience as soon as I started looking at the cars. Not too long after getting to the dealership did it take for a sales rep by the name of Frank to come and help me. I already had a car in mind but I still wanted to hear about options. Frank knew his stuff and it didn't feel like he was just trying to sell me a car. After testing a few vehicles, I told Frank I would think about it and may be back. A couple of days later I did go back to test a different car with Frank and fell in love. I told Frank again I'd think about. I went back that weekend and ended up getting a brand new car from Luther Mazda Brookdale because of the great customer service! Frank was my sales rep and he was awesome, but I must say I worked with a few different employees and they were all great! Thank you again Frank and the rest of the Luther Mazda family for all of the wonderful customer service! I have told family and friends and I do plan on doing more business with you all in the future! Thanks, Candace More

Great experience! Thank you for another great experience at Mazda. Our whole family has bought cars from Chad and each time we have felt very comfortable and that we w Thank you for another great experience at Mazda. Our whole family has bought cars from Chad and each time we have felt very comfortable and that we were treated fairly. When we need a new car, we will definitely come back to Brookdale Mazda. We will also refer our friends and family to Chad. Thanks again! More

Great experience as a first time new car shopper I had a great experience here. I chose to lease, rather than buy my car and everyone was very helpful. They barely gave my any cash for my trade in, b I had a great experience here. I chose to lease, rather than buy my car and everyone was very helpful. They barely gave my any cash for my trade in, but they were very flexible working out a deal that I was okay with. Everyone was just great! Especially Chad. He communicated with my on his day off, offered me a great deal on my lease, got me the exact car I wanted (black, manual-which is hard to find), spent time setting up my phone's bluetooth in the car, put in my awesome weather tech car mats for me. He did it all! Thanks Chad! Kellie was great too! I was shopping at a Honda and Toyota dealership during the same week and I'm pretty sure I chose the Mazda because of the attentiveness of the staff here. I just LOVE my new car!! More

Good Dealership All Around Everything from the sale to the service is easy and professional with Brookdale Mazda. Their prices are good and ypu can trust their work to be done Everything from the sale to the service is easy and professional with Brookdale Mazda. Their prices are good and ypu can trust their work to be done right. That's why I keep coming back. More

Helpful, no pressure dealership We were in need of a replacement for our 2004 Malibu. We were searching for a good value, used sedan, with strong mpg. We found that with a used 2014 We were in need of a replacement for our 2004 Malibu. We were searching for a good value, used sedan, with strong mpg. We found that with a used 2014 Mazda6. The bonus was working with Roger and other members of the team. They answered questions, laid out options, and offered help, with no pressure. We really appreciated that, after an experience where a different dealership, not the sales person, was less than open with us. Roger gave us the carfax right away, without our asking. Once we were serious about the car, he gave us the write up for the dealer's servicing of the car.The finance rep. told us Luther Mazda is interested in building a relationship. Our experience confirms this claim. More

2 Great experiences Bought my 2nd vehicle from Mazda/Mitsubishi and Chad was the salesperson on both occassions. He is easy to work with, very knowledgeable, made me fee Bought my 2nd vehicle from Mazda/Mitsubishi and Chad was the salesperson on both occassions. He is easy to work with, very knowledgeable, made me feel very comfortable working with him. He listened to what I wanted and made his suggestions based on what I told him. I never felt any pressure from Chad to upgrade or buy more car than what I was looking for. I plan to come back and buy another car from Chad down the road and I will definitely recommend him to my friends and family. I have had nothing but positive experiences from this Luther dealership from Chad to the financing as well as the service department. More

Great experience I bought my first car from Carhop as an only option (which I will never ever ever refer anyone to). I was in desperate need of a new car while being t I bought my first car from Carhop as an only option (which I will never ever ever refer anyone to). I was in desperate need of a new car while being turned down every where for not enough credit. i decided to try Luther because I loved the what they ran their garage. I dealt with Josh through the whole process. He was immediate to help me, was very detailed in paying attention to my needs in a vehicle and my need payment wise. Everyone at Luther worked very hard to get me in a vehicle that day but with no luck. I figured it would end there but to my surprise the next evening Josh was in contact with me to verify my requirements of a vehicle and emailed me a few options. The next day I walked in, spent a couple of hours and left with my 2013 Kia Soul. Everyone went above and beyond to get me in a vehicle that worked for me as well as was within my payment range. Josh made me feel 100% comfortable and made the 1st dealership e perience a great one. I have had a few problems and questions (none of which where Luther's fault) and everyone jumped through hoops to get everything taken care of for me instead of me stressing and fumbling my way through it when it comes time for me to upgrade, Josh will be the first person I go to. More