Luther Brookdale Mazda

Amazing experience all around! Customer service here is outstanding! I went from looking into a vehicle to buying one in one day, and the team here made it effortless. They worked w Customer service here is outstanding! I went from looking into a vehicle to buying one in one day, and the team here made it effortless. They worked with my schedule that involved a four hour drive to see the car I had heard about online. The pricing is straight forward, and the whole team that worked with me was above and beyond helpful! More

Purchasing a new vehicle From the moment I stepped into the dealership and was greeted by a sales representative until I drove away the next day with a new Outlander Sport, I From the moment I stepped into the dealership and was greeted by a sales representative until I drove away the next day with a new Outlander Sport, I was treated with the utmost respect regarding my intentions. I was never pressured in any way to purchase a vehicle. I asked the questions and was given straight forward answers. I was thoroughly impressed by this "new" style of salesmanship. Best car buying experience I have ever had!! Thanks, Eric Palmer! More

great experience! We had a great experience-thank you to Chad Walczak! Definitely recommend Brookdale Mazda Mitsubishi for your next vehicle purchase-very helpful in ou We had a great experience-thank you to Chad Walczak! Definitely recommend Brookdale Mazda Mitsubishi for your next vehicle purchase-very helpful in our decision! More

Best Mazda dealer around! I had looked several weeks for a replacement car for my Chevrolet Impala. I drove almost every compact class car sold in this state with little excite I had looked several weeks for a replacement car for my Chevrolet Impala. I drove almost every compact class car sold in this state with little excitement from the drivers seat. The cars that my decision came down to were the VW Jetta 1.8T, the Chevy Cruze, and the Mazda 3. The Chevy was knocked off the list due to all the recalls GM keeps issuing for them. I was very tempted with the VW but the price tag was way to high for what you get. The Mazda was for sure the one for me. It drives and feels like a vehicle of a much higher price tag. Honestly it drives like a four door sports car. I have gone on a few longer trips since my purchase and I am getting better fuel economy than the EPA rates it at! Now for the dealer. My sales man was Duane Thompson. He helped me with the entire purchase. I told him the monthly payment I was looking for and he made it happen. All my questions have been answered no matter what the topic. Op-on getting the car he made sure to show me around the facility and introduce me to some of the mechanics that would be working on my Mazda in the future. To ensure I knew how to operate all the features on my vehicle Duane personally made sure to go over the whole vehicle and the settings with me. Even after my purchase I have gotten many questions answered regarding the vehicle maintenance. So overall super great experiance and will recommend anyone to go to Luther Mazda and talk to Duane. More

Awesome buying experience! I was contemplating a new vehicle purchase for several months and had shopped several dealers and did a lot of online research. Having owned a Mitsubi I was contemplating a new vehicle purchase for several months and had shopped several dealers and did a lot of online research. Having owned a Mitsubishi Montero before, I was interested in the Outlander Sport. I contacted a salesperson, Randy, via the dealership website chat function and he had the 2 vehicles I was interested in seeing ready and parked up front upon my arrival. Randy was great to work with, no sales pressure, just a friendly guy who answered my questions and pointed out all the features of the vehicles and explained the different trim levels. I was prepared to do battle over the price offered on my trade, having already done research on Kelly Blue Book and Edmonds on fair trade value and retail on my trade. The FIRST offer made was fair and was the amount I would have expected. The finance Manager, Dan was great to deal with and the entire process was painless and so professional. I am happy that the Car Sales business has figured out that they are going to make the consumer more likely to buy a car by treating them with friendliness and courtesy, rather than high pressure and stressful sales practices. I would wholeheartedly recommend Brookdale Mazda Mitsubishi to anyone in the market for a new car. More

Best car buying experience I have had in nearly fifty years. My car died unexpectedly, and I live in the west exurban area of Minneapolis, necessitating online research for another car. I found the one I wanted My car died unexpectedly, and I live in the west exurban area of Minneapolis, necessitating online research for another car. I found the one I wanted at Luther Brookdale and made initial contact by e-mail, where my inquiry was handled by Eric Palmer. At my arrival at the dealership, Chad Walczak made my initial visit pleasant, gave me a test drive and the following day did a deposit transaction by telephone. Dan Nelson facilitated a financial application done on line with a telephone call offering an installment loan suitable for my needs, and when I was able to secure another ride to the dealership, Chad and Dan made sure the purchase visit and transaction was professionally done. Clearly the Luther Dealerships train their employees well, and clearly these men are qualified to help the car buyer in every respect. I'm very impressed, and would recommend them to anyone. More

Great experience! My wife and I had a great experience at Brookdale Mazda Mitsubishi! Duane was our guy and helped us go through our options and was very friendly and My wife and I had a great experience at Brookdale Mazda Mitsubishi! Duane was our guy and helped us go through our options and was very friendly and professional throughout. At no point did he try a high pressure sales tactic and instead he made us feel comfortable with our decision. Even the "dreaded" part of going through financing was a smooth process. We highly recommend stopping in to check this dealer out. You won't be disappointed! More

Excellent dealer! This is my second vehicle I've purchased from Brookdale and will continue to do so. Every employee that I've interacted with, whether it be on the sal This is my second vehicle I've purchased from Brookdale and will continue to do so. Every employee that I've interacted with, whether it be on the sales floor or in the service department, have provided excellent service. Will recommend Mazda as a vehicle and Brookdale as a dealer. More

Repeat Customer I bought my first car from Chad 3 years ago, so when it came to looking to upgrade I had to go back. Everyone I worked with was super helpful, and wen I bought my first car from Chad 3 years ago, so when it came to looking to upgrade I had to go back. Everyone I worked with was super helpful, and went out of their way to make it as smooth a process as possible. I'd recommend dealing with Chad and Kelly to anyone looking for a new car! More

I never have to worry about quality or honesty! I'm not normally a loyal dealership person. My family has owned independent autobody companies all of my life in southern Minnesota and now in Iowa, s I'm not normally a loyal dealership person. My family has owned independent autobody companies all of my life in southern Minnesota and now in Iowa, so I lean toward the independents. However, I first went to Brookdale Mitsubishi/Mazda a couple of years ago to get a new key made for my Mitsubishi Galant. While I was waiting for Service to program my new key, I decided to look at a few SUVs. I wanted a taller vehicle with some room to haul things when I needed to. I left the dealership in a pearl white Mazda CX-7. Got it for a very fair price and they gave me much more than I imagined I would get on trading in my Galant. I've been a loyal customer ever since. They are always honest, with no pressure - a winning combination for me. I just had 4 new tires put on and a wheel alignment. I paid about $100 more than I would have at Discount Tire, but knowing the quality of the tires was better and that the installation and alignment would be done right, it was MORE than worth it! More