Luther Brookdale Mazda
Brooklyn Center, MN
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2,861 Reviews of Luther Brookdale Mazda
This was my 2nd car purchase from Luther in the last 2 1/2 years. They've treated me really well so it made my decision to buy another Mazda from them really easy. They've never tried to screw me over i 1/2 years. They've treated me really well so it made my decision to buy another Mazda from them really easy. They've never tried to screw me over in the auto shop with unneeded repairs or anything. Very honest and straightforward. The sales process was really easy too, I knew what I wanted and they knew what they wanted, we didn't waste any time with an annoying sales/negotiation process. It was pretty straightforward and I walked off the lot with my new car really quickly with no hassle. More
All services were explained without high pressure. When there was a discrepancy between the price tag on the car and what I had seen online the salesman went online, found the price I had seen and immediat there was a discrepancy between the price tag on the car and what I had seen online the salesman went online, found the price I had seen and immediately accepted it. Everyone was very attentive and answered all my questions. When I perceived a problem with the car they brought it into service and checked it out without question or hesitation. More
I bought my used car from this dealership and felt I was treated fairly and honestly. I have brought my car in for service at this dealership only because it was still under warranty. As most dealers, the treated fairly and honestly. I have brought my car in for service at this dealership only because it was still under warranty. As most dealers, they are more expensive than the mechanic I normally use, although their customer service is usually more flexible because they have more employees and longer hours. Their coupons for oil changes that are emailed to me are usually a good deal and they always give my car a washing as well, which most cheaper places do not do. Their service is great, but because the price is higher at Luther Mazda, I will bring my car to my old mechanic unless I have a warranty issue or to use a discount oil change coupon. More
I have had my Galant for just short of 8 yrs. and I would say that 99% of service on my car has been done at this dealership. Overall I'd say that I have been satisfied with each visit and the work done. Th say that 99% of service on my car has been done at this dealership. Overall I'd say that I have been satisfied with each visit and the work done. The service personal are great and if I don't understand something they do their best to explain it. They are knowledgable and friendly. The work is generally done in the time period that they quote and up to this date I have not had to return because something is not done properly. I will continue to return to this dealership when I need help and I would recommend it to others. Both for sales and service. More
I like the service discount coupons I receive via email and standard mail. The service is great and It's easy to book on line. The employees at the dealership seem happy as I'm greeted wtih a smile by and standard mail. The service is great and It's easy to book on line. The employees at the dealership seem happy as I'm greeted wtih a smile by everybody I meet. They must have been well trained. Keep up the good work. More
I went there specifically to buy a used Mazda 3 hatchback. The one I wanted was already gone, but the sales rep found me one that was almost identical with less miles and even dropped the price a b hatchback. The one I wanted was already gone, but the sales rep found me one that was almost identical with less miles and even dropped the price a bit to put it in our range. The car has been awesome. This monday I took the car to get a couple small items looked at after a week of owning. They got me right into the shop within about five minutes. One of their techs took a drive with me and let me show him the points of concern. When we got back, it went right into the work area. They didn't hassle me because of it being under warranty. Everything is covered and the car is awesome. These people are amazing. More
They took care of the problem and let me know that it was the fault of tires plus so I went there and got my money back. As far as price is concerned how would I know this. It wasn't a regular service call. the fault of tires plus so I went there and got my money back. As far as price is concerned how would I know this. It wasn't a regular service call. They were fast and explained what they did in enough detail. More
When I need a car in the future, I will for sure be back to Sam. I am also referring people to him. He is fantastically friendly, helpful, courteous and honest. I also love his tell it like it is, no hassle to Sam. I am also referring people to him. He is fantastically friendly, helpful, courteous and honest. I also love his tell it like it is, no hassle/haggle relationship. This all at the same time you really feel like he's doing the best for your family. More
They mad me feel good about my decision about buying my new mazda5 5 dor. They answered all of my questions, made sure that all the options were what I wanted. I also got the winter floor mats, and the t new mazda5 5 dor. They answered all of my questions, made sure that all the options were what I wanted. I also got the winter floor mats, and the trunk guard added on. I love my mazda 3 5 door. More
I got the pricing over the phone when I made the appointment and that's exactly what it cost. (I did not compare pricing with any other dealership.) Everyone I spoke with throughout the entire proc appointment and that's exactly what it cost. (I did not compare pricing with any other dealership.) Everyone I spoke with throughout the entire process was polite, friendly and professional. I would not hesitate to have service work done at this dealership in the future. My car is running great! More



















