Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Brookdale Toyota
Brooklyn Center, MN
2,096 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help.
For appointments, call (763) 331-6700
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,096 reviews
November 23, 2025
He was very kind and very nice with me. He was patient and explained me how the car works. He was patient and explained me how the car works. More
by folly.elise
Employees Worked With
November 16, 2025
Always stellar. Great updates and communication. Tech called to say car was done. Very professional. Will always deal with Luther. Thanks Great updates and communication. Tech called to say car was done. Very professional. Will always deal with Luther. Thanks More
by jerryandmimi4@gmail.com
Employees Worked With
October 29, 2025
I will be filing lawsuit against Luther Brookdale Toyota has unlawfully retained and misused my personal and trust information without my consent. I entered into the dealership as a private consumer, intend has unlawfully retained and misused my personal and trust information without my consent. I entered into the dealership as a private consumer, intending to acquire a 2026 Toyota Sequoia and to securitize the transaction through my private trust. During the transaction, I lawfully provided my identifying information including my ssn etc to complete the trust based acquisition. I was given a signed buyer's order, which I properly endorsed and securitized also filed a UCC-1 financing statement to claim a security interest in the property. I then delivered all completed documents to Luther Brookdale Toyota's finance representative, along with verbal instructions on how to process the securitized documents. Shortly therefor, the sales manager, who claimed himself to be the finance director, Robert Trimble, informed me that they would no longer conduct business with me. He also refused to return my application in folder containing all of my private information. instead, he stated he would retain and "audit" my information for taxes purposes for 25 months using my information- an act I have recorded as evidence, also known as identity theft. This conduct constitutes unauthorized use of my private and trust data, in violation of 15 USC 6801-6809 (Gramm Leach Bliley Act), which requires financial institutions o protect consumers' nonpublic personal information. It also constitutes identity theft and deceptive practices under 15 USC 1681b (Fair Credit Reporting Act) and the Truth in Lending Act (15 USC 1601) which mandate clear disclosure and prohibit financial misuse or nondisclosure of terms. After this incident, contacted law enforcement and filed a police report for identity theft (Ref. No. 252941514) Immediately return the 2026 Toyota Sequoia (VIN: 7SVAAABA0TX073061) into my rightful possession, as I lawfully claimed and securitized the property through my trust. Cease and desist from and continued use, audit, or transmission of my personal and trust information to third parties. Provide compensation or settlement for the unauthorized use and mishandling of my private financial information. I request immediate review and remedy to correct these violations and restore my property, privacy, and consumer rights under federal law. Also I did not enjoy the enter action with the sales rep Nair Wallace. Very very very horrible service I had to tell one of the rep. not to ever contact me AT ALL. I did not receive full disclosure. I didn't feel secure or safe, I literally had an anxiety attack while him, it was very intimidating, I didn't feel like he had good listening skills. The service was horrible! There was no equal consideration throughout this whole contract. This is not end of it. More
by Ursula Walker
October 28, 2025
Orlando and his crew are doing a marvelous job of keeping me and my ‘02 Thunderbird road ready!!! Cruising in my “yellow Bird” is one of my favorite places to be and at 94 years young I don’t deal with seco me and my ‘02 Thunderbird road ready!!! Cruising in my “yellow Bird” is one of my favorite places to be and at 94 years young I don’t deal with second class operations!!! More
by Jan
Employees Worked With
Orlando and crew in Service
October 28, 2025
Everything went well . However, I did find black grease on my white Highlander in several places after the service appointment. However, I did find black grease on my white Highlander in several places after the service appointment. More
by Papaquinn8
Employees Worked With
Duane Green. Five stars
October 23, 2025
Duane G was very helpful to us in finding new tires for our Toyota before winter. He is very pleasant & personable to work with, & we value his extensive knowledge & experience. He is thoughtful in his adv our Toyota before winter. He is very pleasant & personable to work with, & we value his extensive knowledge & experience. He is thoughtful in his advice & guidance about our needed repairs, which we appreciate, & keeps us updated on time remaining when we choose to wait in the lounge. Thank you, Duane! We have utilized Luther Brookdale Toyota sales & service for 40 years. The technicians in service have always been thorough, completing our service needs promptly & correctly; never had a repair that needed to be redone. Much appreciated! More
by Dewi
Employees Worked With
Duane Green
