Luther Brookdale Toyota

Always consistent great service I have been a customer of this dealer for over 30 years - we have purchased several vehicles and had all of them serviced here over this time - they h I have been a customer of this dealer for over 30 years - we have purchased several vehicles and had all of them serviced here over this time - they have earned my trust and loyalty because of how I am treated as a customer. I used to teach customer service and I have developed customer service training curriculum for the public sector and the health care setting. This dealership has consistently demonstrated a working knowledge and culture of what it is to serve the customer. More

I brought my Highlander in for an oil change and tire rotation this morning. I was helped right away. I had a cup of coffee and my car was ready. Everyone was friendly. rotation this morning. I was helped right away. I had a cup of coffee and my car was ready. Everyone was friendly. More

Good, but a little longer than expected. I was so impressed by the facility where people waited for their vehicles to be done. Coffee, water, comfortable chairs, very cordial and respectful s I was so impressed by the facility where people waited for their vehicles to be done. Coffee, water, comfortable chairs, very cordial and respectful staff. More

Wonderful Service This was a 25K service call and it is Always service with a Smile. Love the car wash this time with my service! Service was quick and easy This was a 25K service call and it is Always service with a Smile. Love the car wash this time with my service! Service was quick and easy More

Great service...always We were able to get an appointment for routine maintenance on short notice. We dropped the car off and it was done in less than an hour. The service We were able to get an appointment for routine maintenance on short notice. We dropped the car off and it was done in less than an hour. The service advisors are really friendly and competent people and have saved me money in the past by counseling me on what was necessary and not. We will continue to buy our cars and have them serviced here based on how well we are treated by the service department. More

This place was amazing!! The staff walked me through the car buying process step by step and explained everything in clear detail along the way. The facility was beautiful and The staff walked me through the car buying process step by step and explained everything in clear detail along the way. The facility was beautiful and the car I got was perfect! More

Service at Brookdale Luther Toyota The service at this dealership never disappoints me. They are courteous, efficient, professional and accurate. Always been able to get in for service The service at this dealership never disappoints me. They are courteous, efficient, professional and accurate. Always been able to get in for service without a huge delay. The facility is top notch but the people are what make it what it is. Josh and Duane ROCK!! More

2019 Toyota Highlander The service team can't be beat. While waiting for service on our Tundra, we decided to purchase a 2019 Highland. Nick was great and the overall expe The service team can't be beat. While waiting for service on our Tundra, we decided to purchase a 2019 Highland. Nick was great and the overall experience was greatly satisfying. Nick went above and beyond in making sure we were happy and were able to walk out with our new purchase that evening. More

Excellent Service Needed my vehicle checked for a recall, the folks were very professional and knowledgeable. Would gladly recommend this dealership to one an all. I am Needed my vehicle checked for a recall, the folks were very professional and knowledgeable. Would gladly recommend this dealership to one an all. I am not a person to use a lot of words. Keep up the good work :-) More

Easy, painless The good: Professional salesperson with a sense of humor. I would buy from these folks again. They answered all my questions and were patient with a h The good: Professional salesperson with a sense of humor. I would buy from these folks again. They answered all my questions and were patient with a hybrid newb. I love the Prius also. The bad: Coffee was meh but it was free and not high on my list of priorities. The ugly: That second lower window in the hatch is butt ugly, might paint it to match body. All kidding aside, Sub zero day, cars breaking down, people late, and it was still the best dealership experience since 1982 (then bought from a friend who worked at dealership) and I have bought 6 other new cars since then at various dealerships. Hope their service is 1/2 as good as their sales. More