Luther Brookdale Toyota

Lee Lor was great to work with and went the extra mile to delivery my new vehicle to me the next day as I was not trading in my old vehicle. to work with and went the extra mile to delivery my new vehicle to me the next day as I was not trading in my old vehicle. More

Maintenance for my '02 RAV4 Service work was done in a timely manner and work was completed as expected. I worked with Josh and he was very informative as to my current and futur Service work was done in a timely manner and work was completed as expected. I worked with Josh and he was very informative as to my current and future needs. More

The service team at Luther Brookdale Toyota is the best! Steve, Jeremy, Duane and the service team at Luther Brookdale Toyota are the best in the Twin Cities! This is the only place to go Steve, Jeremy, Duane and the service team at Luther Brookdale Toyota are the best in the Twin Cities! This is the only place to go More

Knowledgeable and friendly service! Lynne really knew his stuff and helped us understand all the features of our new Rav4! The process was smooth and went pretty quickly. This was my fir Lynne really knew his stuff and helped us understand all the features of our new Rav4! The process was smooth and went pretty quickly. This was my first new car and my first lease experience so having it all layed out was important to me. I felt confident that I understood the agreement and had all my questions answered. We love our new Toyota! More

Top notch service advisers Brad Dockter is one of the high quality service advisers at Brookdale Toyota. So great to go in for simple oil change and not be up-charged for additi Brad Dockter is one of the high quality service advisers at Brookdale Toyota. So great to go in for simple oil change and not be up-charged for additional or unnecessary items. Thanks again Brad! Rick More

Fantastic Service Everyone at Brookdale Toyota was very friendly and helpful during our car buying process. They answered numerous questions and cleaned off many vehic Everyone at Brookdale Toyota was very friendly and helpful during our car buying process. They answered numerous questions and cleaned off many vehicles for use to drive on a very snowy, Minnesota day. Tom was a great sales person. More

Great service from Bill Quaday Bill was very helpful to identify the type of Camry we needed. He arranged a smooth and quick purchase process. Bill also ensured everything was ok an Bill was very helpful to identify the type of Camry we needed. He arranged a smooth and quick purchase process. Bill also ensured everything was ok and added packages were taken care of after the sale was completed More

Ask your FrontDesk lady what happened when me and my friend came to your dealership on Thursday. Your dealership is the most ridiculous in customer service and in fact your guys are the most racist dea friend came to your dealership on Thursday. Your dealership is the most ridiculous in customer service and in fact your guys are the most racist dealership in Minnesota and Wisconsin together. We were “taken care of” by a “fine gentlemen” named Carter. He made fun of we being engineers, said he felt sorry about we being engineers, said he didn’t care for what the price of a vehicle is and later questioned our intent to even buy a vehicle. Believe me we intended to buy two cars and our intent was to get just find out the best deal your dealership can give. When asked if we could get a test drive he said, if we want to buy the vehicle why would we need a test drive. We asked if we could take a picture of just the pricing details he first said yes then he pulled the paper from my hands and flipped it down and on his other side of the desk. I am a higher level manager at a company and I know what is confidentiality and I know what other dealers give out the information and what they don’t allow us to take. Anyway your owners should question their intent and even why they are in business. You don’t know what our spending power is and we Indians are a strong community. Minority buyers should in general keep away from this dealership. More

Outstanding Service as always Courteous and knowledgeable staff, prompt service. Car was ready when they said it would be. I have always been impressed with the service I have re Courteous and knowledgeable staff, prompt service. Car was ready when they said it would be. I have always been impressed with the service I have received at your dealership. More

Top notch customer service! The staff is friendly, knowledgable and eager to help. Jeremy did a great job. Even though he didn't work with us on this visit, special recognition The staff is friendly, knowledgable and eager to help. Jeremy did a great job. Even though he didn't work with us on this visit, special recognition for our longest term service provider Duane. More