Luther Brookdale Toyota

Excellent Service We came just before closing time, on Saturday, needing the oil changed and tires rotated. We thought they would be upset with our coming at the last m We came just before closing time, on Saturday, needing the oil changed and tires rotated. We thought they would be upset with our coming at the last minute, but the service tech was very pleasant and professional. In just over 20 minutes they had done a multi-point inspection, oil change, tire rotation and washed the car, all at no charge. They were cheerful, friendly and very efficient. We were well please with the service. More

I agree Schwia Rocks! Thank you for being so friendly and helpful! My car is running better than ever! All the service was done quickly. I will recommend to everyone Thank you for being so friendly and helpful! My car is running better than ever! All the service was done quickly. I will recommend to everyone. More

Schiwa Yang, you rock! Had a great experience today with Oil change service. Schiwa Yang did a great job. Service is done quickly. After service, they did car wash too. Had a great experience today with Oil change service. Schiwa Yang did a great job. Service is done quickly. After service, they did car wash too. More

Thank you Good job, I took my car to the shop. Did good job employees where friendly. I'm satisfied the work they did and I will Recommend to family members Good job, I took my car to the shop. Did good job employees where friendly. I'm satisfied the work they did and I will Recommend to family members More

Excellent time on a snowy morning I recently completed a 3600 mile road trip with our '12 RAV4 and way-overran our 35K service, But it was easy to get scheduled in online and seemingl I recently completed a 3600 mile road trip with our '12 RAV4 and way-overran our 35K service, But it was easy to get scheduled in online and seemingly even easier to get in and out of LBT. I had to wait, but drove in with someone waiting to take the car off my hands, walked right up to the counter with service advisor, Robert M, who reviewed past work done and selected just the work that was needed - nothing extra. I went and enjoyed coffee and a paper and before I knew it was paying my bill and heading out to a freshly serviced and washed car. Thanks. More

Bought car for our new 16 year old driver Had great experience buying used car for our almost 16 year old. Tim did a great job, low pressure and helped us find exactly what we were looking fo Had great experience buying used car for our almost 16 year old. Tim did a great job, low pressure and helped us find exactly what we were looking for. We had been looking around for about a month but bought this car because of our overall experience with the dealership. The car was well priced and extremely clean. This is our second vehicle bought here. First was new Toyota Sequoia and also had great experience with that! More

wonderful service! will go back! Friendly, wonderful, helpful are just a few words to express how greatful I am for this dealership. I was nervous as the place we bought our prius v' Friendly, wonderful, helpful are just a few words to express how greatful I am for this dealership. I was nervous as the place we bought our prius v's from was not giving us good service. After today I will no longer worry. I know we will be taken care of going forward with piece of mind. More

Excellent service When I recently took our Camry for an oil change, some work related to routine maintenance and a recall item was suggested. I was offered a rental car When I recently took our Camry for an oil change, some work related to routine maintenance and a recall item was suggested. I was offered a rental car free of charge, because the work would take 2 hrs. I was able to get some errands done while they worked on our car. I like the nice waiting area provided. I feel valued as a customer. More

Class Act Customer Service The Customer Service is definitely "Class Act" from the Service Advisor to the Lounge to the Billing Dept - Everyone is very friendly and helpful. It The Customer Service is definitely "Class Act" from the Service Advisor to the Lounge to the Billing Dept - Everyone is very friendly and helpful. It makes the "wait time" at Toyota much more enjoyable. More

Cluster xxxx I has a long scratch in my left side sliding door,Spoke to a service adviser and ordered 2 side moldings strips, Service and Parts each called me for I has a long scratch in my left side sliding door,Spoke to a service adviser and ordered 2 side moldings strips, Service and Parts each called me for an installation, when I came in I was told (after an hour wait) Toyota didn't make these strips - Parts had confirmed two were available for me. Nothing got done - I asked for a price on tires which was (for the same Michelin Tire) $170 more than my local Discount Tire price - Did I look that Stupid? Has anyone heard about the internet? Then I waited 10 minutes while they washed my van on a rainy day. What was the point? The Best New Car service in the Twin City but not Today. More