Luther Brookdale Toyota

I was looking for a specific vehicle and found a very limited market. Luther Brookdale Toyota was able to find the one I wanted. They also recognized that I had been a long-time customer. limited market. Luther Brookdale Toyota was able to find the one I wanted. They also recognized that I had been a long-time customer. More

In for no appointment oil change. Done in less than an hour, including check all systems. Advised of need to replace engine air filter & this was done. Service advisors Jeremy B, Josh T, & Duane G are ver hour, including check all systems. Advised of need to replace engine air filter & this was done. Service advisors Jeremy B, Josh T, & Duane G are very personable & professional. Have never, in 30+ years, had to return to correct a service error. That's a darn good record! More

Everything was great, from the ease of making an appointment to the to the greeting, to the comfort and cleanliness of the waiting area and texts about the status of my vehicle. Everyone was very fr appointment to the to the greeting, to the comfort and cleanliness of the waiting area and texts about the status of my vehicle. Everyone was very friendly, a very good experience. More

I needed to move up the pick up time dor my car (following brake job) and they put two guys in the job to make it happen. Wonderful service! (following brake job) and they put two guys in the job to make it happen. Wonderful service! More

Fixed my problem with the car and completed a recall. Got in and out quickly. Steve was friendly and the mechanics identified and fixed the issue quickly. in and out quickly. Steve was friendly and the mechanics identified and fixed the issue quickly. More

Well run operation. Very professional. A diverse staff. They know how to use technology to communicate with you. Their website has chat and you receive a check-in text when you arrive with and reminders They know how to use technology to communicate with you. Their website has chat and you receive a check-in text when you arrive with and reminders of your appointment in advance. They check-in with you before they do anything major or costly on your vehicle. Their waiting room is very nice--large screen television; beverages and snacks. More

Jeff did a great job listening to our needs and didn’t try and oversell us. It was a great experience. I will recommend him to my friends. try and oversell us. It was a great experience. I will recommend him to my friends. More

Keith did a great job for us. The transaction was very smooth. Keith is very experienced. The truck I wanted was not on the lot at the time I was ready to purchase, Keith kept us in the loop on the progre smooth. Keith is very experienced. The truck I wanted was not on the lot at the time I was ready to purchase, Keith kept us in the loop on the progress of the truck being shipped. More

Clean environment with attentive service. I appreciate the water, coffee available. The service representative kept me informed about the work being done on my car. the water, coffee available. The service representative kept me informed about the work being done on my car. More

I purchased a new Highlander yesterday. The salesman noticed that one of the third row seats would not fold down. I called Jeremy first thing in the morning to see if I could get it Fixed as we are g noticed that one of the third row seats would not fold down. I called Jeremy first thing in the morning to see if I could get it Fixed as we are going on a trip this weekend. He was great and told me to bring in the car immediately. I did. And the seat was fixed within an hour and a half. Seems a cable inside the seat was not installed properly. Huge Thank You to Jeremy and the service department for their concern and prompt attention. Always enjoy dealing with the service department at Brookdale Toyota. Great staff, professional, friendly and always great service. More