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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,053 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,053 reviews

February 22, 2021

Cold weather caused coolant seepage, so scheduled service appointment on 14 year old model. Advisors very busy when arrived, so service manage Steve Miller offered to check me in & followed up efficiently wi More

by Dewi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Steve Miller, Josh Tousignant, Jeremy Brisbin, Duane Green
Mar 04, 2021 -

Luther Brookdale Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

February 20, 2021

This is my 2nd Toyota from this site. Every one is so helpful and caring. They listen to me. I tell my friend about you More

by Mariet7001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself!

February 19, 2021

Business was clear and concise. My new Sienna is fantastic and I tried to find one for awhile, but they got it done. Edvin is my new go to salesperson. More

by drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvin Sejfic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eri Gonzalez
Mar 04, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so pleased to hear this! We hope to see you again soon!

February 13, 2021

I didn’t have an appointment but stopped by the dealership to have my tires checked because my tire pressure dash light was on. They were wonderful! More

by linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

February 10, 2021

Overall, not a good experience. Cruise not working & was not informed prior to purchasing. Salesman was dismissive when we called back. Never buy from Luther! More

by gg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Davis, Mark Jersild
Mar 04, 2021 -

Luther Brookdale Toyota responded

Hi , we would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. Please reach out to me directly to discuss this situation further - Paula Losleben (763)-331-6722

February 09, 2021

Lots of good things to say about the whole team working at brookdale Toyota. This is our 6th vehicle purchased from this spot. Each time hands down the best team of sales and finance individuals working. More

by Keller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Arens , Sara Davis, Bruce Smith, Eri Gonzalez
Mar 04, 2021 -

Luther Brookdale Toyota responded

Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

February 04, 2021

Hello , Everyone Thank You !! Fast service Steve Yang !! Sales Staff was helpfull also . Thanks , James Williams !!! Will be Back Again . Daytona 500 Denny Hamlin ,Three in a row !!!!!!!!!!! More

by Haycreekfarm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Yang, James Williams
Mar 04, 2021 -

Luther Brookdale Toyota responded

We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

February 04, 2021

Always feel valued and heard at Brookdale Toyota. Toua is great. He was not pushy or focused on just a sale. He listened to our needs and took great care of us! More

by jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Luther Brookdale Toyota responded

We're so happy to hear this! Thank you for your kind words about our staff! We are grateful for truly exceptional customers like yourself.

February 04, 2021

Always friendly and helpful. This was my second lease since 2018, Bill is helpful, knowledgeable, and knew what I was looking for, and what would fit for me. Thank you! More

by Debb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Quaday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Luther Brookdale Toyota responded

Debb, we're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

February 03, 2021

Luther Toyota Brookdale has great customer service. They were attentive, fast and friendly. Have a comfortable and very clean waiting area i believe they are a great place to bring g your vehicle.. More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Luther Brookdale Toyota responded

This is great to hear Fran! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

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