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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.7
998 Reviews

998 Reviews of Luther Brookdale Toyota - Service Center

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December 12, 2022

Readily available appointments, service advisor (Jeremy Brisbin) & service department manager (Steve Miller) know us & greeted us by name. We had an electrical problem, technicians diagnosed, Jeremy kept u More

by Dewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 10, 2023 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

December 10, 2022

Very friendly and efficient. Checked me in right away. History of my vehicle all in the dealership computer. More

by ryba.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the five-star review. We truly appreciate the support.

December 06, 2022

I was greeted promptly and Schiwa was great in letting me know the cost and the time frame of how long it would take for the maintenance on my RAV4. Great experience. And Blake in parts has been awesome too! More

by kpj1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang, Blake in parts
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the five-star review. We truly appreciate the support.

December 05, 2022

We have been customers of Luther Toyota since the early nineties. We have bought multiple vehicles and always pleased with the service. More

by Hwerenicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead!

December 01, 2022

The Service Department is courteous and very efficient! I will use them for maintenance on my Camry as long as they continue to conduct business in this manner. More

by JJaspersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 10, 2023 -

Luther Brookdale Toyota responded

We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

November 24, 2022

My relationship with the service dept is over 30 years. Some of the personnel from 30+ years ago are still there. I have a lot of experience upon which to base this comment: they are competent, honest and More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green in Service Dept.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for your kind words, we are grateful for truly exceptional customers like yourself. We look forward to working with you again in the future!

November 18, 2022

Excellent, extremely fast turnaround on service for my 2021 RAV4. I barely had a chance to finish my cup of coffee and my service was complete and my car ready to go More

by mshdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 10, 2023 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

November 11, 2022

Luther Brookdale Toyota is a GREAT dealer that is always very pleasant to work with. Fair and honest and always on time with work estimates. They get you in and out with a car wash, what more can you ask. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon!

November 10, 2022

Jeremy in the service department is the best! ! Always so helpful, knowledgable and professional! W e wouldn't bring our cars anywhere else! More

by pjphotocolor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in the service dept.
Feb 10, 2023 -

Luther Brookdale Toyota responded

This is great to hear! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service!

November 07, 2022

Very efficient and a pleasure to deal with. Bought my Camry from another dealership, but their service was horrible. More

by Licpl8guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for sharing this with us!

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