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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
983 Reviews

983 Reviews of Luther Brookdale Toyota - Service Center

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March 13, 2024

I took my Camry in for oil change,tire rotation and got batteries for my key remotes. Just recently noticed one of my hub caps are missing which would tell me it wasn’t on all the way. I just purchased a h More

by Brang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhanell Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

As long as Jeremy is in the service department, I'm heading to Luther Brookdale. More

by charch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5 star review! We will be sure to pass along the positive message!

March 02, 2024

Everyone is so helpful and professional, that's why we always have our service and purchases done here! More

by ssutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller and Matt Peterson were especially helpful.
Apr 03, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5 star review!

February 26, 2024

Excellent services! Clean dealership. Nice waiting area. Friendly staff. On time delivery. Prices were reasonable and as quoted. More

by kupsers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 28, 2024 -

Luther Brookdale Toyota responded

This is so great to hear. Here’s to a great rest of the week and more!

February 23, 2024

Great communication, great teamwork. The sales person, Jerey Brisbin is efficient and really works hard to make the experience good. My car was done in less time than expected and they More

by m.woolever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 28, 2024 -

Luther Brookdale Toyota responded

We will be sure to pass along the positive message! Thanks for sharing with us!

February 21, 2024

Told me what the vehicle needed, and then did it. Very timely. Easy to work with. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DSplus Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5-star review!

February 09, 2024

friendly, performed every thing needed in a timely manner, everything was explained, clean waiting area. More

by dfied1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie heng
Feb 28, 2024 -

Luther Brookdale Toyota responded

This is so great to hear. Here’s to a great rest of the week and more!

February 02, 2024

The service team at Luther Brookdale Toyota is amazing! They are courteous, efficient, timely... they have a work ethic! It is the only place we take our three vehicles for service. We just purchased a new More

by mhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

January 25, 2024

As always, the service department was on top of their game and made the appointment easy and quick. Thank you. More

by bigoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mae Yang
Feb 07, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5-star review!

January 25, 2024

good service and convenient. They need to improve their customer notification. I waited an extra 45 minutes for my oil change because no one told me my car was done. More

by HEIDIWALDRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Feb 07, 2024 -

Luther Brookdale Toyota responded

We apologize for the inconvenience. Your feedback is greatly appreciated and we thank you for sharing it with us!

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