Luther Brookdale Volkswagen

Luther Brookdale Volkswagen is awesome! Always a great experience there and the dealership is clean and effecient. Always a great experience there and the dealership is clean and effecient. More

Thank you for all the attention. We are very pleased with our new Taos. Thank for everything. We are very pleased with our new Taos. Thank for everything. More

Mary was amazing, there was a Jetta at Burnsville that had a heated steering wheel and was fully loaded, but I decided to stick with the Jetta at Brookdale because of Mary! Within 5 hours of owning the Je had a heated steering wheel and was fully loaded, but I decided to stick with the Jetta at Brookdale because of Mary! Within 5 hours of owning the Jetta all my oil leaked out and Mary was able to get someone to tow my car right away in the morning, I was so upset but Mary handled everything. Great Employee and very sweet! More

Was a loyal customer. Had spent over $5000 on services in the past 18 month alone. Service manager refused to work with me on price points and discounts. Refused to have e Had spent over $5000 on services in the past 18 month alone. Service manager refused to work with me on price points and discounts. Refused to have extra work done. The work that was completed was less than competent (alignment). Promptly returned the next morning. They fixed the issue, but made statements claiming that I was lying about the issue. They have lost my trust. They have lost my loyalty. But worse, they have lost all of my service business forever. More

They are Customer driven, accommodating, and friendly. It was overall a seamless, good experience for our family. It was overall a seamless, good experience for our family. More

My sales person Hannah was very nice and had the car ready to go when I got there. They detailed the car and gave it a full tank of gas for me. The finance guy worked with me to find the lowest rate for ready to go when I got there. They detailed the car and gave it a full tank of gas for me. The finance guy worked with me to find the lowest rate for me and only added on the packages I wanted. Overall a good experience. More

Came Test Drove Financing department Bought Driving around town happy Thanks for the smooth transaction you smooth operators around town happy Thanks for the smooth transaction you smooth operators More

I had an issue within 5 hours of purchasing my CPO Jetta, almost all my oil leaked out of the car. I texted Mary and she was able to get everything g handled in the morning. I’m still on the fence about this almost all my oil leaked out of the car. I texted Mary and she was able to get everything g handled in the morning. I’m still on the fence about this dealership but they took care of everything when there was a problem More

I've been there twice with my car and they take long to get it done, they installed my starter and took more than one month to program it. get it done, they installed my starter and took more than one month to program it. More

It is very clean. Staff is friendly and helpful. Efficiently run. Customer Service is really first rate. Everything is transparent and explained well. Staff is friendly and helpful. Efficiently run. Customer Service is really first rate. Everything is transparent and explained well. More