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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,530 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,530 reviews
March 03, 2022
Sales people are great, Very easy tried in process No hidden fees Only down side is inventory size not to many cars on lot so options and colors are limited hidden fees Only down side is inventory size not to many cars on lot so options and colors are limited More
by DRAGANVUCINIC
Verified Customer
March 03, 2022
Great service department! Prompt and thorough. The communication set up to confirm appointments and communicate information throughout the service is very advanced. They defin Prompt and thorough. The communication set up to confirm appointments and communicate information throughout the service is very advanced. They definitely keep you in the loop! More
by RMMT73
Employees Worked With
Bradley Nimz - 5 stars! , Maurice Johnson
March 03, 2022
Dealer was really friend and know what the problem and they took care of me really well and dropped of my car at home when the service is some they took care of me really well and dropped of my car at home when the service is some More
by ADUSUMILLIRAJESHSAI
Employees Worked With
Brad, Jason Dioquino, Maurice Johnson
March 03, 2022
They had the car I wanted. I already test drove at another dealership, but they didn’t have any cats available. When I called, we did everything online and had to only compete I already test drove at another dealership, but they didn’t have any cats available. When I called, we did everything online and had to only compete a few documents when I went to pickup the car. Super easy! More
by CKALSCHEUR
Employees Worked With
March 03, 2022
Incredibly kind, professional employees. Top notch quality service. My baby looks amazing!!! Stellar loaner car too. So easy to from off and pick-up. Top notch quality service. My baby looks amazing!!! Stellar loaner car too. So easy to from off and pick-up. More
by MAMA.STUHR
March 02, 2022
Brad was great! Nice, professional, and efficient. It was nice waiting at the dealership too with the complementary snacks and coffee! Nice, professional, and efficient. It was nice waiting at the dealership too with the complementary snacks and coffee! More
by Sierra Barker
Employees Worked With
Brad
March 02, 2022
I scheduled my service, and was offered to either drop it off at the dealership or the service center. I chose the dealership, and then on my way home received a call from a concierge asking to confirm my ad off at the dealership or the service center. I chose the dealership, and then on my way home received a call from a concierge asking to confirm my address, as he was expecting to pick my car up at home. Then; I was told my car would be done by the end of the day. I was never called, and upon calling was told they didn’t know where my car was. Although I had a tracker in my car confirming my car was in fact at the dealership, but no one knew that. The next morning, I didn’t even receive a phone call from anyone letting me know what happened or when my car would be ready. An absolutely terrible experience More
by Tiguanowner
Employees Worked With
Rachel
March 01, 2022
Traded in to upgrade models, fair negotiation and great service to swap me into a new Atlas by Steve and team. service to swap me into a new Atlas by Steve and team. More
by Chris L.
