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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,532 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,532 reviews
October 21, 2021
I waited 15 min to be seen and it took an hour longer than expected. The service tech was apologetic and offered me $20 toward my $370 service bill. Generally the techs are pleasant but if I want to us than expected. The service tech was apologetic and offered me $20 toward my $370 service bill. Generally the techs are pleasant but if I want to use a coupon they've mailed or emailed they will not honor if I forget it at home. I've canceled appointments as sometimes the amount seems material and they won't let me send a pic or email after the fact. More
by xx
Verified CustomerEmployees Worked With
Nimz, Bradley
October 20, 2021
Everything about my sale was great! Sales was great, finance department was great! Soon I should be able to see how the service department is. If It’s anything like Westside it’ll be awesome, too. finance department was great! Soon I should be able to see how the service department is. If It’s anything like Westside it’ll be awesome, too. More
by MJSHROAT
October 20, 2021
Amber was friendly, efficient, and super helpful! She explained the process clearly and provided me with the best options. Amber is the definition of excellent customer service. explained the process clearly and provided me with the best options. Amber is the definition of excellent customer service. More
by MAIASHANAE
Employees Worked With
Amber , Maurice Johnson
October 19, 2021
Maurice was AWESOME! Video update AWESOME!Not vacuumed Maurice was AWESOME! Video update AWESOME! Not vacuumed Sensor light now on in my vehicle…. Tire pressure maybe? Maurice was AWESOME! Video update AWESOME! Not vacuumed Sensor light now on in my vehicle…. Tire pressure maybe? More
by jasonpaulfast
Employees Worked With
Maurice Johnson
October 19, 2021
Everyone is very welcoming and friendly here, and always looking to go above and beyond to meet our needs. looking to go above and beyond to meet our needs. More
by MARISSA.F-S
Employees Worked With
Other Employees :
There was someone shadowing Jacque that was really friendly, can’t remember his name!, Steve Fischer
October 19, 2021
Best customer service ever by Maurice Johnson and the entire team... Will come over next time for more service, for sure... entire team... Will come over next time for more service, for sure... More
by mrqconsultinginc
October 19, 2021
Best experience I’ve ever had buying a car the whole team worked so hard for a great deal and Connor found the perfect one for me friendly staff that never gave up helping me made the experience so fulfillin worked so hard for a great deal and Connor found the perfect one for me friendly staff that never gave up helping me made the experience so fulfilling and quick More
by JASONMP09
