Luther Brookdale Volkswagen

Bradley does a great job, quality of work is always top notch. Always gives good advice on repairs but not pushy. Clean shop and courtesy car wash notch. Always gives good advice on repairs but not pushy. Clean shop and courtesy car wash More

I purchased a buy-back jetta diesel. We had it one year and needed service 3 times for an issue that ultimately was not resolved. It became unusable to us as we could no longer depend on it to reliably sta and needed service 3 times for an issue that ultimately was not resolved. It became unusable to us as we could no longer depend on it to reliably start. The trade offer for this car was $4,000 less than we paid for it. Bought a low mile 2019 Golf at just under new MSRP in 2021. After the transaction was over, the store GM said to me he wished he had known about all the issues we'd been having before the sale was completed. Why wasn't he told by the service manager or our sales consultant? Everyone I dealt with were good people, especially our sales consultant. However, the organizational systems, including communication, in the store need attention. I was here for 1. Sales. 2. Service (several times) 3. A sale with a trade in. I've owned VW's since 1981. More

The people here were very friendly and helpful. Jill Taylor was great to work with. I would definitely recommend coming here for your next purchase. Taylor was great to work with. I would definitely recommend coming here for your next purchase. More

Problem was diagnosed quickly and repaired with a relatively short wait time. Service reps were friendly and customer oriented. I very much appreciated the entire experience. relatively short wait time. Service reps were friendly and customer oriented. I very much appreciated the entire experience. More

Superb service, they had a loaner waiting for me , I expected a few days for the service to be completed got a call next day that it was ready. When I got there paperwork and keys waiting Blyden took ab expected a few days for the service to be completed got a call next day that it was ready. When I got there paperwork and keys waiting Blyden took about a minute to get into my car. More

Friendly, fair, no-pressure sales! Jill worked with me to a the best decision for myself and made the buying process easy to understand. Luther worked to get the best financing rate for me as well. Truly “On a the best decision for myself and made the buying process easy to understand. Luther worked to get the best financing rate for me as well. Truly “One Stop Shopping!” More

We purchased a used nice car from you last month and brought it in to have new license plates put on. Not only did you guys do that you saw I had a low tire pressure light on and you fixed that plus gav brought it in to have new license plates put on. Not only did you guys do that you saw I had a low tire pressure light on and you fixed that plus gave us a car wash. All at no charge. You and your team are the best. Thank you. Bob & Karen Satter More

Everybody was extremely nice and very helpful.Thank you Everybody was extremely nice and very helpful. Thank you for the great service you guys are providing. And i will probably be q customer for a very Everybody was extremely nice and very helpful. Thank you for the great service you guys are providing. And i will probably be q customer for a very long time More

I trust in this dealership cause is honest and make the right suggestions without force you to do repairs. So I trust my cars always. right suggestions without force you to do repairs. So I trust my cars always. More

I’ve had the best experience with Maurice the service manager at this dealership. Not only did Maurice follow through with everything that he promised, he went above and beyond. when I first met him I wa manager at this dealership. Not only did Maurice follow through with everything that he promised, he went above and beyond. when I first met him I was very disappointed / upset with the experience I’ve received from the service department. He assured me that my issue with my vw would be fixed in a timely manager. He’s honestly the best part of the vw dealership. He is the reason that I would go back here for service again. More