
Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Good experience at Luther Brookdale Volkswagen! The buying process was simpler and easier than most dealerships. I’d highly recommend Steve because he was not pushy and very kind unlike some car salesp buying process was simpler and easier than most dealerships. I’d highly recommend Steve because he was not pushy and very kind unlike some car salespeople I’ve encountered. Great overall experience, would recommend purchasing cars from here! More
Very good customer service and nice place to shop I will be customer forever and because they are like friendly and helpful people thank you all be customer forever and because they are like friendly and helpful people thank you all More
This dealership has always had the nicest people to deal with with bringing your car in for service. They are also very good at communicating what's going on with the service process. with with bringing your car in for service. They are also very good at communicating what's going on with the service process. More
My experience was great. Jason reviewed work plan and request ed my approval on a wheel alignment. No surprises - I was always informed on what was happening. request ed my approval on a wheel alignment. No surprises - I was always informed on what was happening. More
Great service and awesome people. Timely update regarding your car. Transparent regarding fees and repair costs. Short wait times, as well as quick and thorough inspection of your when requested. your car. Transparent regarding fees and repair costs. Short wait times, as well as quick and thorough inspection of your when requested. More
This time my service was a little less than exceptional. The man I made the phone appointment with led me to believe the parts would be there when I arrived. But they were not there so Jason Gallus (a truly The man I made the phone appointment with led me to believe the parts would be there when I arrived. But they were not there so Jason Gallus (a truly exceptional guy) had to give me another appointment. Thankfully, the work was done quickly. But when I went to get gas yesterday, my new gas cap fell off. I was surprised because I expected that, like the gas cap that had been replaced, it would be attached. I’m not happy. More
I had the best and fastest experience I've ever had with a dealership. It started with Steve reaching out immediately and doing his very best to find out what my needs and wants were, then being completely a dealership. It started with Steve reaching out immediately and doing his very best to find out what my needs and wants were, then being completely open and honest about my options. A genuine person is what came through. Then working with his two managers and them working to get me into my new Atlas. Finally ending with Jennifer who, although I spent very little time with because she was efficient with financing, also came across very genuine. A truly great experience. More
Ilenna was super helpful and kind. Best first car purchase experience I could have asked for. Everyone I worked with was super kind and flexible. purchase experience I could have asked for. Everyone I worked with was super kind and flexible. More
Very low pressure. Salesmen and finance folks were friendly and easy to work with. They listened to my concerns and worked with me in the office of my new truck. They were fast and got me on the road friendly and easy to work with. They listened to my concerns and worked with me in the office of my new truck. They were fast and got me on the road in good time. Overall a pleasant experience! More
A great dealership..honest and very helpful...a place you can trust and work with...will be bringing my business back there again. They are very good in customer service and getting you what you need friend can trust and work with...will be bringing my business back there again. They are very good in customer service and getting you what you need friendly and hard working!! More