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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,506 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,506 reviews
January 21, 2021
From checking in to picking up the car after servicing, the experience was good. They sanitized my car during check in, which gives a sense of safety in this pandemic. the experience was good. They sanitized my car during check in, which gives a sense of safety in this pandemic. More
by Dinesh
Verified CustomerEmployees Worked With
Jason Gallus, Nate Kaar
January 20, 2021
Your service representative lacks the customer service skills required to be in this position. To me Volkswagen says superior quality and customer service. Jason Gallus provides the BARE minimum and con skills required to be in this position. To me Volkswagen says superior quality and customer service. Jason Gallus provides the BARE minimum and considers it good service. At this point I will be taking my business to another dealership that understands the value of their customers. This dealership and Jason Gallus obviously does not! More
by Whatever
Employees Worked With
Jason Gallus
January 20, 2021
Five star warranty service. They found the issue, arranged for a vehicle, all within an hour. Let me pick up the vehicle at my convenience. Also let me use a coupon for additional no warranty wor I arranged for a vehicle, all within an hour. Let me pick up the vehicle at my convenience. Also let me use a coupon for additional no warranty wor I opted to get done, so cost to me was very minimal. I was very pleased with everything. More
by mjca2gether
Employees Worked With
Nate Kaar
January 20, 2021
Good communications. Mechanic VERY knowledgeable . Even with this COVID -19, VW Brookdale has a very nice flow. I Will rate ALL employees, 5 stars. Thank you! with this COVID -19, VW Brookdale has a very nice flow. I Will rate ALL employees, 5 stars. Thank you! More
by LORIKP57
Employees Worked With
Nate Kaar
January 19, 2021
Jill made the experience easy. She helped me ask myself the right questions to determine what I needed. The transaction was quick and everyone checked in regularly regarding next steps. Thank you the right questions to determine what I needed. The transaction was quick and everyone checked in regularly regarding next steps. Thank you More
by CHRISRAMADAN
Employees Worked With
Jill Taylor, Jennifer Baldwin
January 18, 2021
This was such a positive experience, even though it was time consuming. The showroom and amenities are lovely, the sales personnel exceptional and accommodating and no pressure at any level. I'd recommen time consuming. The showroom and amenities are lovely, the sales personnel exceptional and accommodating and no pressure at any level. I'd recommend anyone looking for new or used to consider this exceptional dealership. More
by Cheryl Seese
Employees Worked With
Jennifer Baldwin, Steve Fischer
January 17, 2021
Employees were very friendly, through, and informative. They helped to form a plan of action and followup. They fostered a feeling of honesty and integrity. They helped to form a plan of action and followup. They fostered a feeling of honesty and integrity. More
by SUGARSHELL07
Employees Worked With
Check out receptionist, Jason Dioquino, Maurice Johnson
