
Luther Brookdale Volkswagen
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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I told rep I chose the oil change, recall, and battery I told rep I chose the oil change, recall, and battery on keyfob. He said I chose the 30k check up which I didn’t because I am not even to 30k. He in I told rep I chose the oil change, recall, and battery on keyfob. He said I chose the 30k check up which I didn’t because I am not even to 30k. He insisted I did. Way overpriced for fixing a minor alignment... disappointing as I have had the vehicle for only 2.5 years. It would be nice to say if an alignment is necessary or a must do. For $180 I would think more would come included for that price. Filters take less than 10 minutes. Prices are not competitive unfortunately. More
It was the bee's knees! Quick! Easy! I wanna buy even more cars now! They were even nice enough to drop my car off at work saving my overlords bundles of cash! more cars now! They were even nice enough to drop my car off at work saving my overlords bundles of cash! More
Bought my first Volkswagen used from somewhere else, brought in in for service, they went over everything to make sure it was all good, This was the best customer service I have experienced in all shops brought in in for service, they went over everything to make sure it was all good, This was the best customer service I have experienced in all shops/dealers I have been to! More
Very clean, very welcoming. Having to come in twice for the same problem was a major inconvenience and caused me to lose a half day's work (I am self employed). For this issue I believe I was not listened the same problem was a major inconvenience and caused me to lose a half day's work (I am self employed). For this issue I believe I was not listened to and the wrong assumption was made about the problem. More
The first thing I notice is the courtesy and cleanliness. It moves on to expertise and professionalism. The topping is it is all at a reasonable price. I feel appreciated as a customer. I drive away happy fo It moves on to expertise and professionalism. The topping is it is all at a reasonable price. I feel appreciated as a customer. I drive away happy for another great experience. This has been my finding at Luther Brookdale Chevrolet as well, so I am convinced it is just the great Luther way of doing business. Believe me, it it appreciated. More
I had a great experience at Luther Brookdale Volkswagen, JR (Jay) was extremely helpful, knowledgeable, and transparent. I trusted his advice. Would definitely recommend working with him. JR (Jay) was extremely helpful, knowledgeable, and transparent. I trusted his advice. Would definitely recommend working with him. More
Great work, never leave disappointed and always finish in a timely manner. Can always count on this location to get the work done neatly All is well a timely manner. Can always count on this location to get the work done neatly All is well More
Brookdale Luther volkswagon offered good customer service, and worked efficiently. Nathaniel was good at explaining things and going through everything with me thoroughly for my service service, and worked efficiently. Nathaniel was good at explaining things and going through everything with me thoroughly for my service More
Very clean establishment very professional. I even got a free car wash. Just bought a new Gti had to get a custom subwoofer installed. Going back next week for remote start. free car wash. Just bought a new Gti had to get a custom subwoofer installed. Going back next week for remote start. More