Luther Brookdale Volkswagen

The team was great in helping me and making sure I understood what was happening. Everyone was very quick and helped answer all my questions. They even went above and beyond to do an inspection and no understood what was happening. Everyone was very quick and helped answer all my questions. They even went above and beyond to do an inspection and notify me of other minor issues I had with my car with resolutions to those as well. More

When I called about a recall appointment the person I talked to didn't inform me that you didn't have the parts yet. I took time to drive up there and expected to get this taken care of only to find out talked to didn't inform me that you didn't have the parts yet. I took time to drive up there and expected to get this taken care of only to find out I was going to have to come back again. I was not happy at all. More

I had a wonderful experience working with this team. Their reception was nice, and they answered all my questions. Even though I came in with some negatives from a previous loan, yet they were able to e Their reception was nice, and they answered all my questions. Even though I came in with some negatives from a previous loan, yet they were able to ecolore other options and got me into the car of my choice. Thanks to Ilena, Jackie and Matt! You guys truly rock!!!! More

The ease of driving the vehicle right into the service center and having someone greet you right away is great. I have had no bad experiences when getting my car serviced. center and having someone greet you right away is great. I have had no bad experiences when getting my car serviced. More

We went for a recall on our car and we got a fast and good service from the people at the dealership. Pricing was as expected good service from the people at the dealership. Pricing was as expected More

JR was our guy and he was great! He was patient, not pushy, and definitely listened to what I was looking for. I found the perfect car! The building was clean, open, and it seemed like they take covid v pushy, and definitely listened to what I was looking for. I found the perfect car! The building was clean, open, and it seemed like they take covid very seriously, which I also appreciated. More

Clean and Friendly staff. They always update you during your stay. They have refreshments stashed and ready if you get hungry. I Love you guys! your stay. They have refreshments stashed and ready if you get hungry. I Love you guys! More

I actually look forward to taking my car into this dealership. I’m always treated well and trust my car is being well maintained. I’ve bought six cars here and would highly recommend Brookdale VW. dealership. I’m always treated well and trust my car is being well maintained. I’ve bought six cars here and would highly recommend Brookdale VW. More

We had the most wonderful experience buying our Atlas from Ilenna. It was an effortless and extremely pleasant experience. The atmosphere at the dealership is comfortable and clean, and everyone we encou from Ilenna. It was an effortless and extremely pleasant experience. The atmosphere at the dealership is comfortable and clean, and everyone we encountered was friendly and kind. Ilenna went above and beyond from start to finish, and each time I’ve been back to the dealership she always remembers me and stops to say hello. More

Took Atlas in due to side mirror defroster was not working. Mirror was diagnosed as defective. Part was ordered so vehicle will have to be brought back when part arrives. Nate kept me updated while ve working. Mirror was diagnosed as defective. Part was ordered so vehicle will have to be brought back when part arrives. Nate kept me updated while vehicle was being worked on. More