Luther Brookdale Volkswagen

Perfect experience from beginning to end, I will be back next time I need a new car. I have already recommended Volkswagen to friends. Thank you! next time I need a new car. I have already recommended Volkswagen to friends. Thank you! More

Efficient service as always. Jason kept me informed and Alex was informative and friendly. The service was finished faster than expected and my car was returned to me via the concierge service. Alex was informative and friendly. The service was finished faster than expected and my car was returned to me via the concierge service. More

Easy to set up appointment. All repairs/maintenance done in a timely matter. Communication was clear and timely. Due to COVID, VW is picking up the tab for concierge service, truly a blessing! in a timely matter. Communication was clear and timely. Due to COVID, VW is picking up the tab for concierge service, truly a blessing! More

Great service where I know the work will always get done right. I also feel like they are keeping the dealership very clean during Covid. right. I also feel like they are keeping the dealership very clean during Covid. More

Where to begin? I’m simply blown away with how top notch their customer service is. The location itself is beautiful, clean and has wonderful staff. I loved that there were so many women working there! At m their customer service is. The location itself is beautiful, clean and has wonderful staff. I loved that there were so many women working there! At my previous dealership there was maybe 2. The car buying process can be intimidating and somewhat scary, but the girls here (and James!!) helped me out and i’m so SO happy with my purchase. I came in to look at cars with James and my experience with him was wonderful! James is so knowledgeable, professional, and beyond helpful when it comes to assisting you with your car search. He made the process quick and easy, I was out of the dealership within a few hours. He wants you to be happy and fully satisfied with your new (or used) vehicle and will do what it takes to make that happen. I actually really look forward to coming back to the dealership for my services! I never thought it would be this way because of all of the other experiences I’ve had at my previous dealership. I’m just so impressed and so happy with my decision. Shoutout to the Baldwin’s! You guys are fantastic :-) Cheers to my future with my beautiful new Tiguan! Thank you, thank you. More

Service was exceptional as always. The new protocols put in place to assist during the pandemic make the process feel very safe while being extremely easy. Thank you in place to assist during the pandemic make the process feel very safe while being extremely easy. Thank you More

Friendly,personalized service. Timely. Clean. We have never driven a VW before and was pleasantly surprised how solid a vehicle it is. I love sun roofs and I got more windows and love them. never driven a VW before and was pleasantly surprised how solid a vehicle it is. I love sun roofs and I got more windows and love them. More

I was really impressed by your staff, and everything I encountered there a brooksdale Volkswagen. Proud to ve a new customer and happy with my vehicle. Minus little mishaps that are happening at moment encountered there a brooksdale Volkswagen. Proud to ve a new customer and happy with my vehicle. Minus little mishaps that are happening at moment which Jill is looking into. Will keep in touch with all bad. AND good that happens with my new vehicle. More

Charles in the shop was so easy to work with and he was quick to fix all issues. Very happy with the service we received. quick to fix all issues. Very happy with the service we received. More

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