Luther Brookdale Volkswagen

I appreciate the professional and courteous interactions. My questions are always answered and my needs always followed up on. Always great service and communication. Thanks. My questions are always answered and my needs always followed up on. Always great service and communication. Thanks. More

They went above and beyond for the service work that I needed done it was done sooner than they originally told me . That made us happy 😊 needed done it was done sooner than they originally told me . That made us happy 😊 More

It was truly a very pleasant experience leasing a car at this location. From start to finish, the process was easy, simple and efficient thanks to Tim and Jennifer! this location. From start to finish, the process was easy, simple and efficient thanks to Tim and Jennifer! More

Unbelievable customer service. Exceptional quality service. Their representatives are very trustworthy. I would definitely recommend this service department. And best of all, extremely accommodating. service. Their representatives are very trustworthy. I would definitely recommend this service department. And best of all, extremely accommodating. 10/10 More

Very fast serviceAnd I like service because that’s why I Very fast serviceAnd I like service because that’s why I choose Volkswagen Itis great It’s amazing serviceIs the best ever I never seen its Very fast serviceAnd I like service because that’s why I choose Volkswagen Itis great It’s amazing serviceIs the best ever I never seen its More

James and Bill were great to work with during our entire car buying process. James went above and beyond to make sure we were satisfied with the car we purchased. car buying process. James went above and beyond to make sure we were satisfied with the car we purchased. More

I went in for an oil change and recall service. I worked with Jason G who kept me well informed throughout the appointment and also recommended another service that was noticed by the mechanics. Everyone wa with Jason G who kept me well informed throughout the appointment and also recommended another service that was noticed by the mechanics. Everyone was wearing masks and social distancing, which was great because I hadn't been there in awhile. Thank you for your great hospitable service! More

Karen made my decision and process of buying a new vehicle a rewarding experience. She was no-pressure and tremendously helpful, which made us at-ease when buying. And Jennifer in finance was such a vehicle a rewarding experience. She was no-pressure and tremendously helpful, which made us at-ease when buying. And Jennifer in finance was such a delight! She went through, explained everything, and answered any questions we had. We will be back to Brookdale VW in the future, for sure! More

Courteous rep. Scheduled work reviewed. Provided loaner as added service issues had my car there longer than planned. Car was washed and ready to go when I came back in. as added service issues had my car there longer than planned. Car was washed and ready to go when I came back in. More

Dealership took care of the problem. The wait time for the part was frustrating, but once it came in everything went fast! Couldn’t be happier the part was frustrating, but once it came in everything went fast! Couldn’t be happier More