Luther Brookdale Volkswagen

Bill was great to work with. He brought a car to my home to test drive during COVID and was very considerate about social distancing. The description of the car I went with said it had a hitch but it did no to test drive during COVID and was very considerate about social distancing. The description of the car I went with said it had a hitch but it did not, so that was a bit of a disappointment. More

Very easy transaction, salesperson was very helpful and not pushy; did exactly what I asked. Would recommend again to anyone looking for a vehicle in the future. not pushy; did exactly what I asked. Would recommend again to anyone looking for a vehicle in the future. More

very good service Nice pepoles work at dealer , showroom is nice , had alot of new car to select . Sale man verry nice and good with customer , and financing pepole so Nice pepoles work at dealer , showroom is nice , had alot of new car to select . Sale man verry nice and good with customer , and financing pepole so nice and friendly..... More

Always a great experience at the Luther Brookdale VW location! Thanks to all the staff and techs that worked with me so far! Just noted everyone I’ve dealt with so far since my first visit. Great job! location! Thanks to all the staff and techs that worked with me so far! Just noted everyone I’ve dealt with so far since my first visit. Great job! More

Excellent considering the COVID outbreak. All in all Bill listened to what I wanted and found the truck that fit my needs. Financing was painless. listened to what I wanted and found the truck that fit my needs. Financing was painless. More

Everything was easy and quick that day customer service person was friendly he explained to me what I needed to keep my Tiguan in good running condition and I like that . It’s good to be knowledgeable person was friendly he explained to me what I needed to keep my Tiguan in good running condition and I like that . It’s good to be knowledgeable More

Service Very polite, they listen when you talk to them they give really good service when trying to find out what the problem is they call with updates kee Very polite, they listen when you talk to them they give really good service when trying to find out what the problem is they call with updates keeping you informed More

Expedient Excellent Care I felt perfectly comfortable having my car serviced during these challenging times, Everything was perfectly clean and sanitized; the personnel and s I felt perfectly comfortable having my car serviced during these challenging times, Everything was perfectly clean and sanitized; the personnel and staff were all polite and masked. I always feel that what needs to be done gets done, but I am not required to do unneeded repairs or tune-ups. The waiting room seems safe, and people were conscientious about physical distancing. We will all miss the cookies and bars, but that is a small thing in a complicated world! Thanks as always. More

My time at this location was amazing! I remember when you were looking for a car to buy you at least spend half the day in an office on paperwork exc. Not this time. I give staff 100% I did not feel over were looking for a car to buy you at least spend half the day in an office on paperwork exc. Not this time. I give staff 100% I did not feel overwhelmed or bombarded by staff. More

Great Experience I spoke with the General manager- Jim Baldwin. He was off on Friday,. but was able to show me the vehicle I was interested in and manage to appraise m I spoke with the General manager- Jim Baldwin. He was off on Friday,. but was able to show me the vehicle I was interested in and manage to appraise my vehicle. He gave me a great amount for my trade and the vehicle I purchased was at a great price as well. I came back the next day and Jennifer in finance assisted us. We were in and out very quickly and off to enjoy our new vehicle. I was impressed with the efficiency and how easy and hassle free the process was. Over the years we have bought several cars from Luther Dealerships- but this process was about as easy as it gets. More