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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,507 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,507 reviews
June 17, 2020
Great experience! Everyone was so nice, and never pressured me to buy anything. They were all very patient since it was my first time buying a car. Definitely recommend. pressured me to buy anything. They were all very patient since it was my first time buying a car. Definitely recommend. More
by Olivia Liedl
Verified CustomerEmployees Worked With
June 17, 2020
We had a wonderful experience. We had poor experiences at other Luthers. Brookdale changed our minds!! Wonderful staff. Thank you again for my new car! other Luthers. Brookdale changed our minds!! Wonderful staff. Thank you again for my new car! More
by marcie_hendrickson20
Employees Worked With
James Baldwin, Jennifer Baldwin, Steve Fischer
June 16, 2020
Nate was friendly and helpful. All of my service options and the costs associated were adequately explained and written out for me. The service was speedy and through. and the costs associated were adequately explained and written out for me. The service was speedy and through. More
by kgoblirsch19
Employees Worked With
Nate Kaar
June 16, 2020
Jason Gallus, Great at updating on the status of my car, and giving a detailed Summary & parts list for the car. Provides excellent customer service. and giving a detailed Summary & parts list for the car. Provides excellent customer service. More
by Erik
Employees Worked With
Jason Gallus, Larry Cooley
June 16, 2020
People are great! Suggest everyone be required to wear masks when interacting with customers and that the dealership provide outdoor seating area for customers. Car is working well! masks when interacting with customers and that the dealership provide outdoor seating area for customers. Car is working well! More
by GMCMEEKIN
Employees Worked With
Alex Klun, Jay May
June 16, 2020
Ok service. Requested to have our a/c system fixed, spent 400$ and still no a/c. Gave us a free loaner, that was nice. 2nd diagnostic was free, now the tech said our vehicle needs a new compressor. So why w 400$ and still no a/c. Gave us a free loaner, that was nice. 2nd diagnostic was free, now the tech said our vehicle needs a new compressor. So why wasnt that caught the first time instead of us wasting 400$ and literally got nothing in return. How competent are the techs? He didnt even put the caps back on the low and high side ports?! More
by kurtnojd
Employees Worked With
Nate Kaar
June 16, 2020
Always satisfied service! People make the difference and LUTHER does a great job with connecting the customer experience. The Baldwin Family and their TEAM at VW are great t People make the difference and LUTHER does a great job with connecting the customer experience. The Baldwin Family and their TEAM at VW are great to work with! JB More
by JOHN@FLOORSBYBECKERS.COM
June 14, 2020
Good experience. LOVE my new car. Would definitely recommend this dealership to others. Great service and very friendly people. Thank you for all your help. recommend this dealership to others. Great service and very friendly people. Thank you for all your help. More
by kristinleah1
Employees Worked With
Timothy Kullmann, Jennifer Baldwin
