Luther Brookdale Volkswagen

Nate was very helpful with the appointment I had for the 2010 Honda Fit I purchased from the used inventory. He also provided good feedback about the glass repair needing to reschedule. 2010 Honda Fit I purchased from the used inventory. He also provided good feedback about the glass repair needing to reschedule. More

Very courteous and professional I had a wonderful experience. Jill Taylor is the best! Loved working with her. I would recommend Brookdale VW and Jill to anyone. Top notch! I had a wonderful experience. Jill Taylor is the best! Loved working with her. I would recommend Brookdale VW and Jill to anyone. Top notch! More

Great service as usual! Friendly staff. Quick check in, quick to diagnose, quick to get you back on the road! The reason I keep coming back! quick to diagnose, quick to get you back on the road! The reason I keep coming back! More

I think that the service that the people gave me was fantastic also. If I ever have any question about my car I would gladly come back to this place. fantastic also. If I ever have any question about my car I would gladly come back to this place. More

Steve was great to work with. An honest communicator which was refreshing. The manager worked out the details with me without hassle. Finance understood the terms of the deal I could get elsewhere and f which was refreshing. The manager worked out the details with me without hassle. Finance understood the terms of the deal I could get elsewhere and found a matching deal. The whole experience was clean. More

Great experience! Everyone was so nice, and never pressured me to buy anything. They were all very patient since it was my first time buying a car. Definitely recommend. pressured me to buy anything. They were all very patient since it was my first time buying a car. Definitely recommend. More

Lack of communication among VW staff. Misinformation given from VW staff. Staff should make customers aware of any and all discounts available to them. I had to ask before the discounts were offered. Ma given from VW staff. Staff should make customers aware of any and all discounts available to them. I had to ask before the discounts were offered. Many do not know to ask so please offer the discounts right away. Don’t wait for the customer to ask. Brookdale is normally very good with their customer service, but not this go around. I’m sure in the future it will be better. More

We had a wonderful experience. We had poor experiences at other Luthers. Brookdale changed our minds!! Wonderful staff. Thank you again for my new car! other Luthers. Brookdale changed our minds!! Wonderful staff. Thank you again for my new car! More

Nate was friendly and helpful. All of my service options and the costs associated were adequately explained and written out for me. The service was speedy and through. and the costs associated were adequately explained and written out for me. The service was speedy and through. More

Always satisfied service! People make the difference and LUTHER does a great job with connecting the customer experience. The Baldwin Family and their TEAM at VW are great t People make the difference and LUTHER does a great job with connecting the customer experience. The Baldwin Family and their TEAM at VW are great to work with! JB More